This code can't be redeemed. It was purchased in a different region from your account.

Miki Gasparovic · Dec 30, 2022

I bought a code for EA SPORTS™ FIFA 23 Standard Edition and I got this error when trying to redeem the code

this code that i bought from eneba.com specifically stated that It was from Brazil, my region is set to Brazil

I cannot refund so I am lost need help

:)

Damian Codreanu

KindGryphon

My friend send me a gift card but i can't redeem it.

it say "This code can't be redeemed. It was purchased in a different region from your account."
how do you redeem the code from my friend that live in different region.

You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.

R4FTY

So recently i bought a code for Xbox Game Pass but when i try and redeem it it says "This code can't be redeemed. It was purchased in a different region from your account." Please help.

It sounds like you are trying to redeem a code for an Xbox Game Pass subscription that was purchased in a different region from the region associated with your Xbox account. This can happen if the code was purchased in a different country or region than the one you are currently located in.

To fix this issue, you will need to change the region associated with your Xbox account to match the region in which the code was purchased. Here's how to do that:

Sign in to your Microsoft account.
Select your profile picture on the top right corner of the screen.
Select "Account Settings" from the drop-down menu.
Under "Country or region," select "Change" and then choose the country or region where the code was purchased.
Follow the prompts to update your account information.

Once you have changed the region associated with your account, you should be able to redeem the code for Xbox Game Pass. If you are still unable to redeem the code after changing the region, you may need to contact Xbox support for further assistance.

HyruleBalverine

Are you sure that the code that you purchased is actually for the region you are in? If you have a code for a different region (say you'd purchased it online), you wouldn't be able to redeem it on your account. For instance, you can't redeem a code for the
UK if you are in the US.

SammyVS

I'm Samy an independent advisor and I'll be helping you

How are you?

The store probably sold you a different code for your region. I recommend asking for a refund or another code.

This code can't be redeemed. It was purchased in a different region from your account.