they took a lot of money from my microsoft account without buying anything

Discus and support they took a lot of money from my microsoft account without buying anything in XBoX Games and Apps to solve the problem; hello, someone has taken a lot of money from your microsoft account and if so, could you explain how to get it back 1c369d62-54cf-4789-9d41-8553806d154a Discussion in 'XBoX Games and Apps' started by GORITOX46, Jul 29, 2018.

  1. GORITOX46
    GORITOX46 Guest

    they took a lot of money from my microsoft account without buying anything


    hello, someone has taken a lot of money from your microsoft account and if so, could you explain how to get it back

    :)
     
    GORITOX46, Jul 29, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Microsoft took money out of my Account without me purchasing anything?!

    With certain cards they issue a verification charge when you add it (to make sure it's usable) which should drop off on its own. If not, you'd want to contact support and speak to billing. Contact Us | Xbox Support
     
    Smwutches, Jul 29, 2018
    #2
  3. Brandon Nel
    Brandon Nel Guest
    Microsoft took money out of my Account without me purchasing anything?!

    Hey everyone. I recently decided to upgrade to an Xbox One since I finally felt like there were enough games and backwards compatibility support to warrant an upgrade from the 360. I have already bought an Xbox One game: Sonic Forces.

    There were some DLC on the store for it. There was one for about $1.40NZ (About $1US) it was called the 'SHADOW COSTUME.' I haven't registered a Credit/Debit Card to the store yet. So when I filled my my details...BAM. Error on purchasing the DLC. So I went
    to check if the purchase was still successful nontheless. Maybe it was just a small error in the app. (I purchased it through the official Xbox app.) To no suprise, it wasn't. It didn't say 'Purchased' next to the DLC. It still asked me to pay for it. ($1.40)

    So I went to check me Card's account and...wtf?! $2 was taken away from my Debit card account? Before I regsistered my card to the store, there was $2.19 on it. (I'm broke, I know.) But after regsistering it and getting the error,
    there was only $0.19 left in the account?! Plus I couldn't even download the DLC? Someone please help me. Thanks.
     
    Brandon Nel, Jul 29, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    they took a lot of money from my microsoft account without buying anything

    M3tal Daz3, Jul 29, 2018
    #4
  5. M3tal Daz3 Win User

    they took a lot of money from my microsoft account without buying anything

  6. Smwutches Win User

    Microsoft took money out of my Account without me purchasing anything?!

    With certain cards they issue a verification charge when you add it (to make sure it's usable) which should drop off on its own. If not, you'd want to contact support and speak to billing. http://support.xbox.com/contact-us
  7. XBF Chris J Win User

    Microsoft took money away from my account?

    Hello Steph,

    Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried so
    far. That way we can tailor our support specifically to you.



    Thanks again
  8. choppyseize Win User

    Microsoft took money away from my account?

    Are you sure it's a new charge and not just a delay of the old one showing in your email ?
  9. HyperVenom523 Win User

    Microsoft took money away from my account?

Thema:

they took a lot of money from my microsoft account without buying anything

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