"There's a temporary problem" in relation to migrating Mojang account

James Livingston1 · Jun 29, 2023

Dear reader,

I have now attempted to migrate a mojang account multiple times but continue to have the same issue even when attempted days apart.

"There's a temporary problem

There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

:)

Janet_C

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I will be glad to help you.

Try migrating from another network, for example, using mobile data.

If you continue to have problems, you should report them to the game support through this support ticket:

https://help.minecraft.net/hc/en-us/request/new...

In the "What is the Category of Your Questions?" section choose "Migration Support".

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Jean Marais

Originally I bought the game with a mojang account (This was back in 2016 I think)

I then changed the email for the mojang account.

then with the migration, I migrated it to my current microsoft account that is not related to any of the previous emails.

The migration was successful and I was able to play game.

I stopped playing for a while, but after trying to log in with the same microsoft account that worked previously, minecraft was not there anymore.

Since I bought it with a mojang account, there is no record of a purchase/transaction.

Max Pox

I already wrote to Mojang support and this is what they answered me:

As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended. If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

XBF - Drew

Hi inevitablyissie,

If the Mojang article I provided does not resolve this problem, it requires the support from the Mojang Help Center and let them know what you are experiencing with the account because this is related to a Minecraft migration.

Dashadow455

The problem is that i don't migrated mojang account because i don't have it, i have only a microsoft account i never had a mojang account.

"There's a temporary problem" in relation to migrating Mojang account