There was a problem retrieving your account information from Xbox LIVE.

Discus and support There was a problem retrieving your account information from Xbox LIVE. in XBoX on Windows to solve the problem; Today i made a photo on forza horizon 4, after that i opened forzamotorsport.net. As i tried signed in it said: There was a problem retrieving your... Discussion in 'XBoX on Windows' started by project34820, Feb 12, 2021.

  1. project34820
    project34820 Guest

    There was a problem retrieving your account information from Xbox LIVE.


    Today i made a photo on forza horizon 4, after that i opened forzamotorsport.net. As i tried signed in it said:

    There was a problem retrieving your account information from Xbox
    LIVE. Please sign out and try again. Make sure to give Forza Motorsport
    permission to access your account information.But i'm not even banned or something i can use every feature from microsoft and forza horizon 4 but i can't use forzamotorsport for no reason

    :)
     
    project34820, Feb 12, 2021
    #1
  2. project34820 Win User

    There was a problem retrieving your account information from Xbox LIVE.

    there is no option when i login to the site

    and i can't find the option to give it permissions on account.live

    i can use the xbox app if that's what you mean

    it's just the website
  3. project34820 Win User

    There was a problem retrieving your account information from Xbox LIVE.

    i really need this site cause i'm making virtual photography
  4. ​Jamie​ Win User

    There was a problem retrieving your account information from Xbox LIVE.

    Hey @project34820, did you give the app permission or not as you won't be able to access it until you give it permission. It should give you the option when logging into the site: forzamotorsport.net

    Also if you log-in at the following link you should be able to change the app permissions there too: https://account.live.com/
  5. Patyahun Win User

    Forza Horizon 4 "Closed Privilege"

    I couldn't found the solution for this problem on the forzamotorsport forum , and i can't post there because i can't log in thanks to this error : There was a problem retrieving your account information from Xbox LIVE. Please sign out and try again. Make
    sure to give Forza Motorsport permission to access your account information.

    And i dont have an Xbox.
  6. yamaneko0908 Win User

    xbox live 保護者制限について[Translation-About Xbox Live Parental controls ]

    Mr Brad
    Thank you for your reply.
    I tried to try it, but this kind of thing comes out.

    There was a problem retrieving your account information from Xbox LIVE. Please sign out and try again. Make sure to give Forza Motorsport permission to access your account information.

    What's the matter ...
Thema:

There was a problem retrieving your account information from Xbox LIVE.

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