there was a problem loading installation locations

Discus and support there was a problem loading installation locations in XBoX on Consoles to solve the problem; I have been having a problem with the Xbox app on pc. I can't download or play any games, when I try to install a game it says I need to download... Discussion in 'XBoX on Consoles' started by Tyler Kelley1, Jul 13, 2023.

  1. there was a problem loading installation locations


    I have been having a problem with the Xbox app on pc. I can't download or play any games, when I try to install a game it says I need to download Gaming Services.
    The problem is that I have it installed and upto date but, it says I need to download Game Services even though I have it and with the latest firmware. I have tried uninstalling and reinstalling both the Xbox app and Game Services and it didn't fix my problem. When I go into the Xbox app settings under General then under Game install options in orange text it says "There was a problem loading installation locations. Try again."
    I have also uninstalled the store and reinstalled it and try downloading everything again. I have tried some other things but, yet with no avail.

    :)
     
    Tyler Kelley1, Jul 13, 2023
    #1
  2. Tyler Kelley1 Win User

    there was a problem loading installation locations

    it let me install and play goat simulator. But, it wont let me play games i have installed already and wont let me download any other games. it gives me and error sayings something went wrong on our side try again.
  3. OpticRJames Win User

    there was a problem loading installation locations

    I understand. Please try installing any game using the Microsoft store app and let me know if the same issue persists.
  4. Tyler Kelley1 Win User

    there was a problem loading installation locations

    Thanks for the help but it randomly stared working again. i tried uninstalling and reinstalling gaming serives but restarted my computer before i installed it and it worked
  5. OpticRJames Win User

    there was a problem loading installation locations

    I understand. Please go to Settings > System > About. What is the Windows Version you see under Windows Specifications?
  6. Tyler Kelley1 Win User

    there was a problem loading installation locations

    I have tried two of there sadly I don't have an extra storage device at all I run everything off a m.2. and mt problem is still there sometimes games will load now but, thats about it can't play or install anything
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there was a problem loading installation locations

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