There is an issue with xbox

event ID: 5973

desribe:Activation application Microsoft.XboxApp! Microsoft.XboxApp_8wekyb3d8bbwe failed, error: application is not started. Please see the Microsoft-Windows-TWinUI/ running log for additional information.

event Xml:

<System>

<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />

<EventID>5973</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>5973</Task>

<Opcode>0</Opcode>

<Keywords>0x2000000000000000</Keywords>

<TimeCreated SystemTime="2016-12-09T05:20:22.316159500Z" />

<EventRecordID>1551</EventRecordID>

<Correlation />

<Execution ProcessID="3524" ThreadID="3816" />

<Channel>Application</Channel>

<Computer>DESKTOP-Q00NOGQ</Computer>

<Security UserID="S-1-5-21-3473240311-3569316070-112202979-1001" />

</System>

<EventData>

<Data Name="AppId">Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp</Data>

<Data Name="ErrorCode">-2144927141</Data>

</EventData>

</Event>

<System>

<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />

<EventID>5973</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>5973</Task>

<Opcode>0</Opcode>

<Keywords>0x2000000000000000</Keywords>

<TimeCreated SystemTime="2016-12-09T05:41:49.877395500Z" />

<EventRecordID>1575</EventRecordID>

<Correlation />

<Execution ProcessID="3524" ThreadID="3628" />

<Channel>Application</Channel>

<Computer>DESKTOP-Q00NOGQ</Computer>

<Security UserID="S-1-5-21-3473240311-3569316070-112202979-1001" />

</System>

<EventData>

<Data Name="AppId">Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp</Data>

<Data Name="ErrorCode">-2144927141</Data>

</EventData>

</Event>

:)

 

There is an issue with yout account

same here, i have 54000 credits and i can't deposit it since 3 or 4 months.

 

There is an issue with yout account

5 days now still no answer, and when I call into support they tell me to post here and I will have an answer in 3 days. I want this fixed please. I could use the accumulated credits.

 

Hi,

To resolve your issue, we recommend that you run the Windows App Troubleshooter from this link.



If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache.

1. Press Windows key + X on your keyboard.

2. Click on Command Prompt (Admin).

3. Type wsreset.exe, and then hit Enter.

4. Close the Command prompt, and then launch Windows Store.

5. Update the Xbox App. If there is no option for you to update it, uninstall and reinstall the app.

Let us know how it goes.