There is a second xbox account connected to my microsoft account and I can't login to the...

Discus and support There is a second xbox account connected to my microsoft account and I can't login to the... in XBoX Accessibility to solve the problem; My Minecraft account has migrated to a Microsoft account and there is somehow two xbox accounts connected to it. the older of the accounts has... Discussion in 'XBoX Accessibility' started by Phillip King2, Jun 9, 2023.

  1. There is a second xbox account connected to my microsoft account and I can't login to the...


    My Minecraft account has migrated to a Microsoft account and there is somehow two xbox accounts connected to it. the older of the accounts has Minecraft installed on it, but the newer one does not say the game is purchased. When I try to login to the older account, I get logged in to the new account where Minecraft isn't installed.

    :)
     
    Phillip King2, Jun 9, 2023
    #1
  2. Darhyl Mayte Amizola Win User

    There is a second xbox account connected to my microsoft account and I can't login to the older one.

    Thank you for your response.

    It seems the only best option now is to have you contact the game developer Mojang as they can fix your Minecraft account migration and possibly transfer the migration to your new Microsoft account from their server database. Microsoft Xbox does not have any tools to manage any 3rd party accounts that are linked to Microsoft accounts.

    You can submit your ticket to Mojang here at this link:

    https://feedback.minecraft.net/hc/en-us/request... or https://help.minecraft.net/hc/en-us/request/new...

    After submitting the ticket, you will receive an update from Mojang within 24 - 48 hours.

    Thank you for your time. I hope you have a great day!
  3. Darhyl Mayte Amizola Win User

    There is a second xbox account connected to my microsoft account and I can't login to the older one.

    Hey Phillip!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

    Based on your description, your Minecraft account was migrated to your old Microsoft account where your Minecraft game was purchased.

    For us to further isolate the issue, kindly try to sign in to your old Microsoft account via account.microsoft.com and account.xbox.com. Let me know if it works.
  4. Phillip King2 Win User

    There is a second xbox account connected to my microsoft account and I can't login to the older one.

    Logging in online still only brings me to the new account. It's like the old account doesn't exist anymore, but the Minecraft launcher is the only thing that still shows that it exists.
  5. PraetoriSamurai Win User

    Changing Email without Email

    i created the xbox live account before they were connected to microsoft accounts so I'm unable to login since I forgot the password and I can't reset the password without access to the email.

    I do have a microsoft account but its not connected to the xbox account
  6. tiebe timmerman Win User

    minecraft account

    No the thing is I have bought the minecraft account with Microsoft and not with a mojang so it was already migrated

    And I could login without it connecting with Xbox account and recently it was connecting with my Xbox account and I could not login without saying welkom to you Xbox account (this is on my pc)
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There is a second xbox account connected to my microsoft account and I can't login to the...

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