The Xbox Live Rewards Support forum is dead.

Discus and support The Xbox Live Rewards Support forum is dead. in XBoX Sales and Promo to solve the problem; The sheer amount of times I've requested help in the rewards support forum boggles my mind, it's a forum full of customers asking for help and... Discussion in 'XBoX Sales and Promo' started by EXBOBz, Jul 18, 2014.

  1. EXBOBz
    EXBOBz Guest

    The Xbox Live Rewards Support forum is dead.


    The sheer amount of times I've requested help in the rewards support forum boggles my mind, it's a forum full of customers asking for help and receiving none. I've made many, many purchases on the Xbox Store that were meant to be rewarded and have received
    none of the promised points, some of these purchases going back almost a year now.

    Uh oh... that shouldn't have happened.

    Uh oh... that shouldn't have happened.

    Uh oh... that shouldn't have happened.

    Uh oh... that shouldn't have happened.

    Uh oh... that shouldn't have happened.

    Look at all this. All these customers saying the system isn't working and no one being able to help. Only one person who vaguely answers things every now and then and he's not even official support. I made those purchases on the understanding that the rewards
    program would work, which it has not. I have been requesting support for months on this issue and have gotten nowhere, this is disgraceful.

    :)
     
    EXBOBz, Jul 18, 2014
    #1
  2. eviltedi
    eviltedi Guest
    The Xbox Live Rewards Support forum is dead.

    We aim to intimidate lol, it helps with the rewards too, not having a dig there, I know you're having problems but it does give that little extra.
     
    eviltedi, Jul 18, 2014
    #2
  3. EXBOBz
    EXBOBz Guest
    The Xbox Live Rewards Support forum is dead.

    Every single time I go through any other avenue of Xbox Support they all refer me back the the Rewards Support forum, promising me I was get assistance which never comes. It's such a joke.
     
    EXBOBz, Jul 18, 2014
    #3
  4. eviltedi Win User

    The Xbox Live Rewards Support forum is dead.

    We aim to intimidate lol, it helps with the rewards too, not having a dig there, I know you're having problems but it does give that little extra.
  5. EXBOBz Win User

    The Xbox Live Rewards Support forum is dead.

    Every single time I go through any other avenue of Xbox Support they all refer me back the the Rewards Support forum, promising me I was get assistance which never comes. It's such a joke.
  6. EXBOBz Win User

    The Xbox Live Rewards Support forum is dead.

    It doesn't even work though arrrrrrgh.
  7. EXBOBz Win User

    The Xbox Live Rewards Support forum is dead.

    Jeez your gamerscores are intimidating. :p
  8. Dirty Loco Win User

    The Xbox Live Rewards Support forum is dead.

    I just went through that forum section, and over the first 20 pages (I gave up at that point) there were a total of 6 (six) responses by Xbox Rewards support staff (all by the same staff member). Out of 300 posts, this is a 2%
    response rate. This is disgusting, especially when you consider that Xbox phone, chat, and Twitter support refuse to take enquiries about Xbox Rewards, and would always redirect you to those (unsupported) forums.
Thema:

The Xbox Live Rewards Support forum is dead.

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