The Xbox guide keeps randomly popping up when I double press or hold down a button on my...

Hi Plomoparejo! My name is Ricardo an independent advisor ready to help you with this situation!

Have you tried using a different controller or using this one connected via USB cable?

Hello there, I would recommend trying yo soft reset the Xbox while keeping games and apps.

1. Press the Xbox button to open the guide.
   
2. Select Profile & system > Settings > System > Console info.
   
3. Select Reset console.
   
4. On the Reset your console? screen, select Reset and keep my games & apps.
   

You have to hold guide and press start button. If you hold the button down to where the menu pops up to turn off your console or controller it says press select to magnify and start to start or stop narrator.

Sometimes, I'll hold the guide button down when the notifications pop-up only to have my controller automatically turn itself off or bring up the shut-down prompt instead. It's one of the things I don't like about "hold [guide button] for more details" or
double-tapping to switch from a snapped app - with the Xbox 360, all you had to do was press the guide button once and it worked every time without fail. The last console was consistent with it's guide button, this one not so much, and it's all in the name
of returning back to the home screen quickly... Quite frankly, I think it should have been designed in such a way that you only had to press it once rather than hold it down whenever there was a notification on-screen. If you wanted to go home, you would have
to wait until the notification was gone. Or they could have designed it so you press the guide button once with notifications, but have to hold it down in order to go home; then if you wanted to turn off your console or your controller, you simply held the
button down from the home screen (and to return to your open game or app, you simply used the tiles on the home screen).

Hi,

You should press the guide button on the controller, this starts your console booting up, as soon as you have pressed the guide button and you hear the console powering up then press down and hold the Y button and press and hold the right trigger, that's
the bottom right hand button on your controller, keep them both held until the console reboots. If you wait for the green controller light to light up on the console you're waiting to long and the reset sequence will not take effect.