The Xbox account was banned！Please help me

WLin Kingdom · Apr 11, 2023

On April 1st, the Xbox account was banned！

Can the relevant team inform me of the reasons?My account has been in use for many years and I have purchased many games,nearly 200000 achievements,xbox Ambassador qualification has also been removed!I have never been banned from experiencing anything before

Why was my account suddenly banned?please tell me the reason

Please give me a chance to make corrections,please do not indefinitely ban my account

Please help me

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I apologize, but just a friendly reminder that for enforcement action there is a dedicated team that handles them which is the enforcement team. There is no direct contact with them, only by reporting and filing a case review.

To help you, I would recommend signing in to https://enforcement.xbox.com to get more details along with checking if you're eligible to file a case review.

ngocphi

You gotta file a casereview at enforcement.xbox.com

WLin Kingdom

about https://enforcement.xbox.com I have taken a screenshot and it has no effect

Francia J.

I apologize but in regard to the reason, it should be visible on your enforcement page. Kindly check from there from time to time.

WLin Kingdom

Thinks，edge cannot be displayed normally, replacing Chrome can display it normally

But I still don't know exactly why my account is banned

The Xbox account was banned！Please help me