The verification code always be sent to the unwanted email

Discus and support The verification code always be sent to the unwanted email in XBoX Accessibility to solve the problem; Hi, my friend decided to give me a microsoft account which I could use to play Minecraft. We changed the email to my personal email but everytime I try... Discussion in 'XBoX Accessibility' started by Audie Guo, Jan 30, 2025.

  1. Audie Guo
    Audie Guo Guest

    The verification code always be sent to the unwanted email


    Hi, my friend decided to give me a microsoft account which I could use to play Minecraft. We changed the email to my personal email but everytime I try to login with the email, the code will always be sent to my friend's email which I don't have access of, so therefore everytime I try to login I would have to ask my friend to check their gmail for the code, which is really inconvenient. How do I fix this? thanks.

    :)
     
    Audie Guo, Jan 30, 2025
    #1
  2. Jay (Vijayasimha BR) Win User

    The verification code always be sent to the unwanted email

    My guess is that would be the 2 factor authentication.

    There are two things here.

    1. The account that you login with

    1. The account where the code will go.

    You will have to get them both changed with help from the original user. You can change these settings in the Microsoft Account Settings.
  3. SmartLace1968 Win User

    Verification Code email is not being sent

    Hi there! This is Virginia O.

    I understand that you are experiencing issues getting the verification code.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Please check your email address. Make sure that the email displayed on the verification screen is correct. If you have multiple accounts, confirm that the one tied to Xbox and Microsoft Store is the one you’re trying to access.

    And then search your email b looking for keywords like "Microsoft verification code" or "Account security" in your inbox. Kindly check your Spam, Junk, and other folders for the email.

    Next is use an alternate verification methods. If you have other recovery options linked to your account, such as a phone number, request the code via SMS.

    Or an authenticator app, enable it for verification.

    Thank you for your cooperation.
  4. denis97g Win User

    Microsoft Account asking for verification code, I don’t know where to get it.

    usually verification codes are sent through email or sms. if you can't find it contact support.
  5. DAVIDB67-62DE8553-CB Win User

    Help!

    Is this a problem with the security proofs? I'd check your email account as quite often a verification code is sent to that
  6. Goggs25 Win User

    Why won’t you let me return my console

    Yes its up to date they even sent me a verification code to email which i recieved but still no email with shipping labels.
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The verification code always be sent to the unwanted email

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