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Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Richard

Just to confirm, is this happening on PC. Right?

If yes, are you using Windows 10 or 11?

Is this happening only with this game?

And what did you tried so far to fix this?

In that way I can advise you different things or how to proceed

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In the meantime try and double check this:

Open Settings, click Update and Security and then Windows Update

Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

Now, sign out from your account on both Xbox app and Microsoft Store and do this: (Can be a bit odd, but if maybe you don't have the Xbox app install it first from here: https://www.xbox.com/apps/xbox-app-for-pc and ignore the repair and reset part)

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and verify

Please carry out this process.

Type CMD in the search bar;
Right-click on the Command Prompt option;
Click on Run as Administrator option;
Then run the commands below, press Enter at the end of each line ok? :
ipconfig /release <Enter>
ipconfig /renew <Enter>
ipconfig /flushdns <Enter>
ipconfig /registerdns <Enter>
nbtstat -rr <Enter>
netsh int ip reset all <Enter>
netsh winsock reset <Enter>

1.On the desktop, simultaneously press Windows + R keys to open Run;
2. In run, type cleanmgr and click OK to open Disk Cleanup;
3. In the Disk Cleanup window, select the C: drive (if prompted) and click OK;
4. In the Disk Cleanup for Windows 10 window, select the checkboxes of the presented files and click Clean System Files.
5. After cleaning, check the unchecked checkboxes again and click OK>Delete Files.

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type
And connectivity

Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.
Select the application you want to fix.
Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.
Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

i cant get into my tribez game again, it was fine until yesterday, then last night we restored the game and was playing just fine until now, whats its going on with the app?

Hi Derek

Windows 10. Was fine on Saturday but comes up with error today.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Gary, before we start this game works on more than 1 platform, so i need you to tell me what platform you are playing on?

I remain at your disposal if you have any further questions.