The toggle headset mic option is broke!

Hello Z Wolfer Z,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.



So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

The Xbox Wireless Headset is compatible with Xbox Series X|S consoles, Xbox One consoles, mobile devices, and Windows devices. If you experience problems with your headset’s audio (such as distortion, buzzing, too much bass, or issues hearing or speaking), you can use the Xbox Accessories app to adjust your settings. To do so on console:

• Press the Xbox button  to open the guide, and then go to Profile & system > Settings > Device & connections > Accessories. When the Xbox Accessories app launches, choose your headset from the list of connected accessories, and then select Configure. Select Restore to default.
  

Update your console

To update your Xbox console manually:

1. Press the Xbox button  to open the guide.
   
2. Select Profile & system > Settings > System > Updates.
   
3. Under Updates, you'll see:
   
   • Console update available. Select this to begin your update.
     
   • No console update available. This means your console is up to date.
     

For details about Xbox console update frequency and availability, select Learn more.

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Ok, try this.

With headset in, press xbox button on controller...

Press RB to scroll right to cog icon(system).

Scroll down to AUDIO.

Here you should see several options

1.headset mic on/off toggle

2.headset volume

3.headset chat mixer

4.mic monitoring

Check these..

Turn on mic monitoring and adjust monitoring volume

Let me know how you get on

Yes I've already checked this and the headset mic is toggled On, but it still won't work.

Hi Sandy,

Headset Mic toggled on, mic monitoring on full and headset chat mixer in the middle.

Still the same.

i did go onto the party and briefly said issue with the microphone and was about to go up to device settings and the mesage went.

thanks