The Surge not saving my game data on Xbox Game Pass PC

Discus and support The Surge not saving my game data on Xbox Game Pass PC in XBoX on Windows to solve the problem; For some reason, the game is not saving any of my data. It's the only game on the game pass that does this and it's frustrating. I played for 6 hours... Discussion in 'XBoX on Windows' started by Booty Wahreeya, Jul 11, 2019.

  1. Booty Wahreeya
    Booty Wahreeya Guest

    The Surge not saving my game data on Xbox Game Pass PC


    For some reason, the game is not saving any of my data. It's the only game on the game pass that does this and it's frustrating. I played for 6 hours over the weekend just to come back and find out NOTHING saved. The game uses auto save so I cannot do
    a manual one. I've also noticed that I've been getting my achievements super late as well. I beat a boss in the game but did not get the achievement until about 20 minutes later. I hope I'm not the only one having this issue. I'm really enjoying the game but
    this bug or whatever it is just kills it for me. It seems like xbox and the game just aren't communicating effectively or something. I've already tried running everything as admin plus both the game and the xbox app have all the permissions through my firewall.
    I'm running out of ideas here..

    :)
     
    Booty Wahreeya, Jul 11, 2019
    #1
  2. XBF Leo G Win User

    The Surge not saving my game data on Xbox Game Pass PC

    Hello!

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
    be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
  3. AdamBecket² Win User

    The Surge not saving my game data on Xbox Game Pass PC

    The same issue still persists.

    The game DID ask (and get) Xbox Live Profile account access on first start. Visible on the MS account page. So it HAS the elevated privileges to read/write save files to the MS/Xbox user cloud data.

    The game also is registered in the MS Win 10 Firewall settings. It has the privileges to pass data through the firewall.

    Seems, after each time a user starts the game again, the (background?) Xbox profile login/hook and cloud save access does not happen.

    Running the game with main Win 10 user profile (with Admin rights), with vanilla slow-tier Win 10 Pro Preview Build. No 3rd party AV. All other XBOX Pass PC games work/save as intended.

    //reported it on Xbox Feedback Hub platform.
  4. XBF Crystal P Win User

    The Surge not saving my game data on Xbox Game Pass PC

    Hi there Wahreeya,



    Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox Beta App on PC. I recommend checking out the following article for more troubleshooting information:
    Windows 10 Xbox (Beta) App FAQ.



    If the issue persists, we recommend:

    • Please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback Hub enables you to provide
      feedback about Windows and apps by sharing your suggestions or problems.



    Hope this helps.
  5. Booty Wahreeya Win User

    The Surge not saving my game data on Xbox Game Pass PC

    I’ve reinstalled the game 3 different times and cleared the data the last time i did it. My windows is up to date as well.

    i really just wish this game let you manually save. That’d solve all of this.
  6. Booty Wahreeya Win User

    The Surge not saving my game data on Xbox Game Pass PC

    I was afraid it'd come to that. I've had the game running on my PC for 3 days straight because I'm afraid i'll lose all of my progress. But I may just have to try and create a backup save file just before i close out of the game. I'll sign out once I'm
    home from work.
Thema:

The Surge not saving my game data on Xbox Game Pass PC

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