the review system just doesn't exist anymore?

Hi Cam,

My name is Aileen, and I’m an Xbox Expert and an Xbox user. I’m here to provide assistance with the best of my ability regarding your concern.

Please know that this is a public forum, and I am not in a position to enter your account, examine it, or make any changes from within. Like you, I am a regular user who likes to help.

I'm sorry you're stuck in this situation. It's frustrating when a deleted email causes issues with things like EA account access and Xbox recovery.

Unfortunately, once you've deleted the email tied to your Xbox account, it becomes difficult to verify things on services like the EA App if they rely on that email for security.

Here’s what you can do while waiting for the 6/4/25 phone number update:

Go to > https://account.microsoft.com/security

Under Advanced security options, check if there’s any backup method already added (another email or phone number).

If there's none, just let the system timer expire until June 4; Microsoft uses a 30-day protection period before allowing changes to security info. There's no way to speed this up for your protection.

As for EA:

Go to > https://help.ea.com/en/help/account/im-locked-o...

Scroll down and click “Contact Us”

Choose EA app > Manage my account > Can't log in

Explain that the Xbox account is active, but the original email is permanently deleted. Ask if they can help transfer your EA account to a new email or Xbox alias based on proof of ownership.

I hope that this helps.

Please let me know if you need any further assistance. Looking forward to your response.

Thank you!

Aileen

Same problem here. I like how it just doesn't exist in the store anymore.

Hi Jules! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account.

Based on the error message you provided, kindly try to perform the following workarounds according to this article: https://windowsreport.com/microsoft-account-doesnt-exist/

"1. Check if the account name was typed correctly.

It is possible sometimes that, the account name was misspelled. Double-check if you typed it incorrectly.
If the account name was typed correctly, maybe the email address is incorrect or has been changed recently.
Make sure that your email has the correct domain at the end: @gmail.com, @outlook.com, @live.com, etc.
Try to log in using your old email address or phone number if they were changed.

2. Find your account name from your Windows 10 PC or Xbox.

Click on the Start button on the left side of your Taskbar, and select Settings.
Head over to Accounts, then Email & accounts.
Check your Microsoft account names under Email & accounts.
Another method would be to open any Office 2016 or 2019 app and create a new document.
Click on the top left corner where it says File, then select Account.
You can see your Microsoft account name under User information or in the Product information section.
One last method would be to sign in to your email associated with your Microsoft account.
Then, check for previous emails from Microsoft.
The previous emails from Microsoft will show your account name.

3. Make sure you’re using the correct account type.

An account that your workplace or school provided may not have a Microsoft account associated with it. So, you might need to create a new Microsoft account.
Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft 365.

Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account.

The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account."

4. Your Microsoft account might have been compromised/hacked.

From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 try to follow the instructions in the interactive tool in order to recover your account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Okay, SO I basically just bought something that doesn't even exist anymore??? WHY WAS IT ABLE TO BE BOUGHT!!!

Website doesn't exist anymore it seems