The problem was not resolved.

Hi Gustavo,

This is something that would be handled by support. You also can fill out the
Refund Request page. You were given these options in the
other thread. As there is nothing more we can do here on the forums this is why it was locked. I will also be locking this one as there is nothing more we can do. Try the refund request, if unable to do it that way than contact support.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

lets do some math shall we (correct me if i am wrong):

year of gold , lets call it 50.00 (USD)

divided by 12 (months) = 4.16

divided by 30 (days roughly) = 0.13

divided by 24 (hours) = .005

so to be refunded for just a day, it wouldn't even be a cent...so if you really want that refunded, you're pretty sad

Hey there TheUnseenNinja5!

Awesome to see you got the issue sorted. It's also awesome you went out of your way to share what has helped you! I definitely recommend keeping an eye out for fellow gamers who have this issue and suggest what you have tried! We really appreciate it! \/

from what i've read the new Ambassador's have to have their badges manually assigned. this will get you access to the Ambassador Forums. the Badge is assigned in batches and their is supposed to be an update on 9/3/2013 to address other issues..

there are lots people still waiting, myself included.

Hi Sevener! I have responded to your other post. Let's continue our discussion there. Thanks!