The person who stole my account messaged me offering to sell it back. He later said that...

Hi Jacob E, my name is Daniel and I would be happy to help.

I understand and am very sorry for this situation you are going through, if the account is already blocked the person who stole it from you cannot do anything. I am glad to know that you are already in the process of recovering the account, there is a recovery form in case you don't know which you can fill out and try to recover it by that means.

https://account.live.com/acsr

From what I understand, Support does not help with account recovery cases, however, if you want to communicate with them, you can do so through the following link.

Support: https://support.xbox.com/contact-us/

Keep in mind that this is a Microsoft public forum where we are players like you who help other players with basic problems, this means that we are not Microsoft employees.

I hope you understand, I wish you good luck.

Best regards,
Daniel.

Always at your service Jacob E. Remember that if you have any other questions you can come back and we will gladly continue to help you.

Thanks for the help. The person managed to sell it and got through the lock.

My computer got a virus that stole my minecraft launcher token. Can the token be reset to stop the person who stole it from using my account will the token be reset automatically after a period of time?

I have another problem. I have the email of the person who stole me. I can play with my stolen account, but I do not have the password or other information. pls help me