The pandemic reward

HI

On the pandemic reward page it says you have too spend at least 28 euro too unlock level. 1

But in the FAQ there it's 37 euro too unlock level 1 wich is it

I at least spend 37 euro so it should have been onlocked



thanks

:)

 

They take a long time to give me rewards credits

It's been over 96 hours and I still have not received my reward rewards pandemic credits, what happens?

 

Rewards credits, how do I claim?

Hi,

I recently completed the pandemic rewards, about two weeks ago, had credits pending (just over 17,000) before the 15th of the month. Nothing was converted and have no button on your rewards page to claim them, yet still show a balance of well over the 5000
credit threshold... How may I convert these please, as I specifically bought items during the pandemic mission to build this reward..

Thanks in advance

 

Hello ChaosCrusade,

Apologies for the inconvenience. We have identified an issue with your Dead Island purchase, and have resolved the issue. The correct spend amount for this offer was 37 EUR. Thank you for bringing the issue with the pricing to our attention. We have escalated
that information to our web team, and they should have the page fixed shortly.