the new xbox wireless headset keeps shutting off after 10 20 min and why my speaker sound...

Whilst the OP hasn't stated their platform, I suspect they are using a PC rather than a console given the section they have posted under (Gaming on Windows PCs)

Hello, first it's a pleasure to be able to help you today.

My name is Georges C

I'm sorry for the inconvenience this situation is causing you.

Welcome to the community. I hope I can help you in the best way.

Hello zacron89, try to reset yours and after that update the headset.

Reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

https://support.xbox.com/en-US/help/hardware-ne...

Best regards,

The auto off is designed to help save battery life. The charger cable prevents it from shutting off, at the cost of a REALLY annoying buzzing sound. Sometimes your party members can hear it, sometimes not, and the volume seems to be random. Also, I've noticed
that if I am in a private chat with one person, my controller will not shut off...I am not sure why. It stays on for hours and hours in a private chat, but in parties it shuts off after about 10 min of inactivity.

Yep! My xbox turns on...... for 5 mins then shuts off. I've unplugged everything, made sure my external drive was not plugged in.. nothing is working. My xbox was perfectly fine till I turned it on and it ran that update. It rebooted like it was suppose
too, I went one YouTube then shut off... turned it back on.. waited a couple mins, then turned off. Waited 20 mins turned it on one last time and it turned off after 10 mins. After this point I got pissed off and said **** it. Only thing I can think of is
factory reset it if it gives me a enough time too and see if that works.. last thing I want to do. Microsoft seriously need to step up their game on updates, between console and PC. Their updates are ****.

I'm randomly getting similar issues with my Titanfall Controller randomly shutting off after the controller update and I can hear sound out of my new Xbox stereo headset with the headset adapter but nobody can hear me until I restart my Xbox