The new Xbox Insider and Report a problem apps launch today! Thank you Xbox Insiders for...

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The best people you can ask on how to hide this Xbox Gold Badge from your profile are the Xbox Insider support team. Please submit a report or check the steps on how to send one by checking this article:

A New Report a Problem Experience Is Available to Xbox Insiders Starting Today! - Xbox Wire

We appreciate your efforts and test you are doing in improving Xbox experience. Thank you!

Sincerely,



Microsoft Community Moderator

Hey there Jesse,

Sorry to hear about your controller problems with your new Xbox.

I would suggest that since you recently joined the previews program that you should report it either within the insider's hub app or by following the steps outlined in

How to provide feedback as an Xbox Insider. When you report such a thing, Xbox is alerted to their problem and can use information on your situation to help make our new updates better.

Hope this information was helpful

Thanks!

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

To report a new complaint:
1. Press and hold the Xbox button, and then select Report a problem to launch the Report a Problem app.
2. Select Report new problem.
3. If you're experiencing an audio or video issue, you can provide additional info and diagnostics to your problem report by selecting Reproduce with advanced diagnostics.

For more details, kindly visit: https://support.xbox.com/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

I hope this helps.

Are you enrolled in the Xbox Insiders for PC program by any chance? This is a known issue and is being worked on.

The ask is for Insiders who are experiencing this problem to report a problem through the Xbox App directly after attempting to launch the game.

To report a problem from the Xbox App:

1. Select your profile icon inside the Xbox app on the top right
   
2. Select Feedback
   
3. Select Report a Problem from the pop-up window
   
4. Select Give new feedback and follow the directions to provide the information about the problem
   

To answer the question ahead of time: no, I don't have a timeline for you of when exactly this should be fixed, as the issue is still being investigated. I hope this helps.

Hi Arandsor,

Not a problem! We'll continue to monitor this issue if any others have a similar problem. If you'd like to help the Xbox Insider team, you can report this issue through the Xbox Insider Hub app and include a description of this issue and add a screenshot
if you'd like. First, you need to have the
Xbox Insider Hub app downloaded.

Immediately after you encounter a problem or unexpected behavior, report it:

1. Press and hold the Xbox button.
2. On the What do you want to do? screen, choose Report a problem. This will open the Xbox Insider Hub app.

From there you can look for known issues or report a new problem. You can find more information on reporting problems on the Xbox

here.