The "My Pins" page works different depending on if pins are still loaded or if they ...

EchosaZ · Feb 11, 2016

As recommended by a support person, I'm posting this both here in the forums, as well as on the feedback page: Xbox Ideas, powered by UserVoice

To quickly reiterate the issue, if you try to open an app while the the My Pins page is still leading (meaning pins are still fading in, etc), then you are presented with the "management screen" (or whatever it's called) for the app (the screen where you
can play, redownload, etc). However, if you wait until all the pins are done fading in and loaded, and *then* open an app from the My Pins page, the pin opens right away without having to press play on the app management screen.

It's a little strange to describe, but I've made a video of the two different loading scenarios: http://quick.as/aa38ukdyp

Is this a known issue or just a quick in the software by chance? It's mildly frustrating to get used to pressing A just once to open a pin, only to have it sometimes take two presses. I've often tried to load an app then go grab a drink, only to come back
to the app management screen instead of the app having been loaded and running.

:)

J Guth · Feb 11, 2016

Unable to remove pinned movies, error status code:200

The problem is because pins are removed from the details page. If you pin a movie and it is no longer available, there is no way to load the details so the pin can't be removed. To fix the problem, there needs to be a way to remove the pins directly from
the my pins page.

When you navigate to a movie pin you would like to remove, and press A or X to load details, you get the following error box:

Error

Sorry, details aren't available. Try again in a while.

Status Code: 200

And that's it, you press okay to go back and that's the entirety of it.

I'm fairly certain it's an issue with the movie no longer being available so the details page can't be loaded.

OCRyzen · Feb 11, 2016

lag again

I meant 7 pins & only the Two larger outside pins are for charging the Rechargeable Battery @ 5V.. In combination of center pins, they have different Voltages & the Center pin 4 is for synching the controller or turning it on etc..

J Guth

The problem is because pins are removed from the details page. If you pin a movie and it is no longer available, there is no way to load the details so the pin can't be removed. To fix the problem, there needs to be a way to remove the pins directly from
the my pins page.

When you navigate to a movie pin you would like to remove, and press A or X to load details, you get the following error box:

Error

Sorry, details aren't available. Try again in a while.

Status Code: 200

And that's it, you press okay to go back and that's the entirety of it.

I'm fairly certain it's an issue with the movie no longer being available so the details page can't be loaded.

TMSIDR360

I also hope that the performance of loading game images and pins will be improved. And the different pin behaviour since the last update is also confusing.

karoke

Worked for me also when my pins and the store wouldn't load

Yanyannnn

Hello Liz Duguay1,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're having trouble with your PIN. To troubleshoot this issue, you can try resetting your PIN. Here are the steps to reset your PIN:

1. Go to the Microsoft account sign-in page and select "Sign in with a security key or a different password."

2. Enter your email address and click "Next."

3. Select "Forgot my PIN" and follow the prompts to reset your PIN.

4. Once you've reset your PIN, try logging in to your Minecraft account again.

If resetting your PIN doesn't work, you can try signing in to your Minecraft account using your email and password instead of your PIN. If you're still having trouble, please let me know and I'll do my best to assist you further.

YanYannn
Microsoft Community Moderator

cmn8266

The pin I had set up for the computer login didn't work. I removed the pin as a login, leaving only my password (which I input correctly). Then when trying to login and even after inputting my password, it was still asking for a pin.

I then put in a new pin for my account and then tried that, and was still told it was wrong. So I don't know what pin it's wanting at this point.

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