The music I bought does not show up on my debit card statement?

Discus and support The music I bought does not show up on my debit card statement? in XBoX Games and Apps to solve the problem; I bought a song a few days ago but the purchase never showed up on my debit card statement, so I went ahead and bought 5 more. I thought maybe I put in... Discussion in 'XBoX Games and Apps' started by MarilynGarcia, Jan 10, 2014.

  1. The music I bought does not show up on my debit card statement?


    I bought a song a few days ago but the purchase never showed up on my debit card statement, so I went ahead and bought 5 more. I thought maybe I put in the wrong card number, so I added the card again but it didn't let me because it was already registered,
    which means that my card info is correct. Just need some clarification. I am accessing xbox music through my Windows 8.1 PC

    :)
     
    MarilynGarcia, Jan 10, 2014
    #1
  2. XGammaGodX
    XGammaGodX Guest
    I can't buy a month of Gold Membership with money in my mircosoft account

    I bought a $25 microsoft points card at Walmart and redeemed the code onto my account. When I try and buy a month of Gold Membership my credit/debit card options show up, but not my money currently in my account. Any help would be appreciated, thank you.
     
    XGammaGodX, Jan 10, 2014
    #2
  3. Drakkar V794
    Drakkar V794 Guest
    Cannot remove credit card or cancel xbox music subscription

    Ok what the heck Xbox? I am trying to remove my Debit card and it tells me it is linked to an Xbox Music pass.

    So I go and cancel the Renewal and yet it still does not cancel the subscription itself thus locking my debit card to the account. I do not want to pay for an xbox music pass yet I am pretty much forced to do so if I don not cancel it by tonight.

    Any ideas?
     
    Drakkar V794, Jan 10, 2014
    #3
  4. QuickMythril Win User

    Question about who the Payee is for the XBox One Digital Store

    when i buy an xbox one game using my debit card, it shows up on the statement as "#### Debit Card Purchase Microsoft 800-6427676". where #### = the last 4 digits of the card number. so i would guess he should use Microsoft as the name.

    also when paying for xbox live it comes up the same, except it has a different contact number at the end. (Microsoft 800-4699269)
  5. CMUchippewa Win User

    Major problems with Microsoft Support.

    Quick thing about credit cards and debit cards...

    Microsoft most likely placed an authorization of the new Xbox onto your card. That means they asked your bank to hold the funds aside so you don't spend it. On a true credit card, it will show up on your statement as a pending charge. On a debit card,
    it shows up as a charge. Even though your debit card has a VISA or MasterCard logo on it, it doesn't run as a credit card. Since your debit card is directly linked to your checking account, the authorization holds the actual money, whereas on a credit card,
    they hold credits.

    As for waiting 7 weeks, that is ridiculous, so sorry it's happening to you... :(
  6. steeledwand7664 Win User

    Account Continually Hacked

    If it is showing as a charge on your bank statement but nothing is showing up on your paypal or MS account that sounds like someone has put your bank information whether it be your credit/debit card or checking account information on their own paypal account.

    This sounds like fraudulent charges and you would need to talk to your bank about these and let them know what is going on so they can issue you either a new credit/debit card or checking account information.
  7. wildeye76 Win User

    80190848 Error Code, Cannot download Dead Island Riptide 75% off item

    My card was debited $21.35. The same amount that is shown on my Billing History statement through Xbox Live. I had $3.62 in my Microsoft Account, these two amounts make up the exact amount of the purchase.
  8. Obsessive Power Win User

    Question about gift cards

    Hi,

    If you have money on your account then that is the default method Microsoft will use to take the payment, unless you also have another payment option and you choose this instead.

    If you buy something with your account balance, it will not show on a bank statement.

    You can also split payments between account balance and credit/debit cards. Any credit/debit payments from split purchases would show on a statement however.
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The music I bought does not show up on my debit card statement?

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