The game Elden Ring i’ve had for awhile today is now telling me I don’t own the game and I...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Please sign in to https://account.microsoft.com/billing/orders and then check if you can see the game order from there stated as "completed". Once you were able to find the game order with the said status, simply remove and re-add your account to re-sync the licenses.

" REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

add me...i ve had this game for awhile, but just now started playing horde...

I don`t think you guys will hear anything!

I`ve had problems with all 3 copies ive had to buy, I`ve e-mailed Turn 10 every week for 3 weeks now, still no response! feels like they got my money and don`t really care about their paying customers

I´m also having the same problem! I´ve finished "Diplomatic Immunity" and after i spoke to Delphin in Riverwood. She tells me to seek this esarld or whatever his name is and ask him about the 30th frostnight. But when the conversation is over i never get
the quest! WTF!!! Don´t tell me i have to replay the game, don´t have any saves left from earlier in the game :-( PLEASE HELP ME!

Sorry man i don t understamd. Microsoft doesn't read this? I ve called the support microsoft and they tell to make a question here. I ve used my money to see movie on xbox and now i found the metod to saw a lot pf movies in free mode? Jesus man