The DLC for Vampire Survivors is installed but not showing up in game

Thank you for your response!

Kindly make sure that the DLC purchase was successful by signing your account on account.microsoft.com > payment and billing > order history.

If the purchase was confirmed successful, you will need to perform a series of troubleshooting steps in order to fix the issue. Kindly make sure that your Windows, Device Drivers, the game Vampire Survivors and Xbox app/Gaming services are up to date, here's how:

For Windows:

Press the Start button on the taskbar, type settings, and then select Settings.

On Windows 10, select Update & Security. On Windows 11, select Windows Update.

On the Windows Update page, select Check for updates to see if any updates are available for your device.

Once the updates have downloaded, select Install now to start the installation.

Following installation, we recommend that you restart your device so that the latest updates can take effect.

For Device Drivers:

For the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.

Vampire Survivors:

Open the Xbox app for Windows.

In My Library, select the game title.

Select the More options (…) button and choose Manage.

Select Files and then Check for updates.

Xbox app/Gaming services:

Press the Start button on the taskbar, type store, and open the Microsoft Store app.

Select Library.

Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

Once you're done, try to check if the DLC will show up in-game.

Reference link:

https://support.xbox.com/en-us/help/games-apps/...

https://answers.microsoft.com/en-us/xbox/forum/...

Ok, check check check and check.

No luck im afraid.

Also reinstalled the game, and redownloaded the DLC. Still no luck.

Thank you for the information.

For the next troubleshooting steps:

1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store in the Windows bar, right-click, click app settings and then click terminate, restore and reset. Do this with the game too.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Login with your account again in both apps
5. Open the Microsoft Store, click on the 3 dots in the upper right corner ''download and updates'' and click on ''get updates'' and update everything. After these steps try again.

Please take your time and let me know if it works.

Reference link: https://answers.microsoft.com/en-us/xbox/forum/...

Uh, not sure about some of those instructions.

Oh, unless the first couple points are just about making sure the Store, Xbox app and game are all really closed, in which case, check

Not sure if Clear the store cache is a heading or an instruction. Typing wsrest opened Microsoft store though. Logged in but I dont see 3 dots in teh upper right corner, only my initials. If I go into teh settings though, I dont see anything for updates? Woulndt that be done from the Windows Update?

Thank you for the information.

For the next troubleshooting steps:

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store in the Windows bar, right-click, click app settings and then click terminate, restore and reset. Do this with the game too.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Login with your account again in both apps

5. Open the Microsoft Store, click on the 3 dots in the upper right corner ''download and updates'' and click on ''get updates'' and update everything. After these steps try again.

Please take your time and let me know if it works.

Reference link: https://answers.microsoft.com/en-us/xbox/forum/...

Hey Ashley!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

If I may ask, may I know which platform device are you playing the game, is it on Windows PC or Xbox console?

Hi Darhyl,

I am on a Windows 11 PC.

I also use the account on an Xbox One, which is also experiencing the issue.

Thanks