The display will not turn off after XSX is turned off

yilin7 · Jan 6, 2022

After shutdown, the display will continue to display for several minutes before turning off

This usually occurs a few hours after playing the game

If you turn it off as soon as you turn it on, the display will turn off normally

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

That's normal. Nothing to worry about.

Skyfire 315

I found the problem. I discovered the surround sound system options were not displaying either. Replaced the HDMI between that and the TV and it works fine again.

Oliver L

Hi,

please try to connect your X1 directly to your TV. This should work fine.

I think the problem ist the HDCP funktion on your Sky+ HD Box.

Have a look at this thread, a Microsoft Program Manager has written some interesting posts.

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4277/p/1626555/4292810.aspx#4292810

Mayorfoxia82

The only thing under "Display" is "Turn off display after" but no Adaptive Brightness

cory carlson

Thanks but that didnt seem to work, im starting to think its more of a tv thing then xbox, but thanks for your help

The display will not turn off after XSX is turned off