The day after I purchase premium to remove ads - the games stop loading.

Discus and support The day after I purchase premium to remove ads - the games stop loading. in XBoX Games and Apps to solve the problem; Feels like I've been scammed by Microsoft into wasting even more of my time. Need quick fix or need to cancel the charge on my credit card. What a... Discussion in 'XBoX Games and Apps' started by BCycling, Mar 16, 2017.

  1. BCycling
    BCycling Guest

    The day after I purchase premium to remove ads - the games stop loading.


    Feels like I've been scammed by Microsoft into wasting even more of my time. Need quick fix or need to cancel the charge on my credit card. What a PITA

    :)
     
    BCycling, Mar 16, 2017
    #1
  2. JOAN BARRY
    JOAN BARRY Guest
    Faulty ads

    When you purchase the Premium Pack all ads stop completely. Joan
     
    JOAN BARRY, Mar 16, 2017
    #2
  3. UnevenRope2782
    UnevenRope2782 Guest
    Events 10/7/2016

    Once again I am having problems with the latest events. Most of the time if I try to start the events, the game selection screen appears and then the whole program shuts down. If I do get to play a game, the program immediately shuts down after completing
    one game. I am now getting a screen telling me to purchase the premium collection to stop ads. I have been a paid premium user for several years! I just paid my renewal fees last week. I now have to endure ads when using the regular solitaire collection!
     
    UnevenRope2782, Mar 16, 2017
    #3
  4. JOAN BARRY Win User

    Faulty ads

    When you purchase the Premium Pack all ads stop completely. Joan
  5. ExpiiGod Win User

    Ads during Sudoku game?

    Yes, I am pretty sure every game with ads you can buy some sort of premium to stop the ads.
  6. BCycling Win User

    Ads crash Solitaire when passing focus back to game.

    Don't pay to remove the ads as that doesn't seem to help! I did ... and the day after ... totally won't load (just get's a 'freeze screen' saying it's synching with the cloud!
  7. WattyNuela Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    I would like to clarify something, do you mean that you have and Ad blocker program, and you want to use this program to block the ads inside Solitaire Collection?

    Because as I have said, Remove Ads - Premium Subscriptions are only valid for the operating system on which they were purchased. This means that if you purchased Premium on your Android device, it will only be valid on devices that run Android and not valid on devices that run iOS or Windows.
  8. MobiusJedi Win User

    Issues with Microsoft Rewards App on XboxOne

    I tried everything listed, but the issue persists.

    After resetting the MS Store cache and removing/adding my profile, game streaming stopped working. Trying to restart after that it never got past the startup loading screen, so I was forced to take one last step: hold down the sync and eject buttons, press the power button, and wait for the second startup chime to load the recovery screen and do a system reset.
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The day after I purchase premium to remove ads - the games stop loading.

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