The Crew 1, Xbox One, Error 0x80820002, does anyone know why?

I will try tomorrow and I hope it fixes it, thank you so much for your help.

I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > System > Console info.

- Select Reset console.

- Choose Keep Games and Apps

Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

I dont use an external hard drive.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Remove the disc from the console, Turn off your console, disconnect your external hard drive and turn the console back on with the external drive still disconnected. Once the it has fully booted to the Home screen, you can connect your external drive again and then try running the disc

Hi there,

just to be sure, the games you have been trying are in the BC list:
www.xbox.com/.../available-games

Also check out this support page regarding the 0x80820002 Error code:
support.xbox.com/.../error-code-0x80820002

Let us know any results