the code i claimed is not working what do i do

Discus and support the code i claimed is not working what do i do in XBoX Games and Apps to solve the problem; i tried to claim a code on xbox but it told me to redeem it on Microsoft website so i did but its not letting me purchase anything with it, when i try... Discussion in 'XBoX Games and Apps' started by Edward Nashton, Jul 17, 2023.

  1. the code i claimed is not working what do i do


    i tried to claim a code on xbox but it told me to redeem it on Microsoft website so i did but its not letting me purchase anything with it, when i try it says to add a way to pay but it only says debit, paypal or redeem a gift card so i tried to use the code but it told me it was already claimed because i did it earlier. it says its on my Microsoft account but wont allow me to use it

    :)
     
    Edward Nashton, Jul 17, 2023
    #1
  2. WattyNuela Win User

    the code i claimed is not working what do i do

    Hello Edward, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    I would like to confirm, is this code you received a code for a gift card?
    Additionally, may I know if you’re able to see the code redeemed in your Microsoft account order history with the status completed?

    https://account.microsoft.com/billing/orders

    Lastly, where did you get or purchase the code?
  3. Gerardo CG Win User

    I can't refund or claim a code what do I do?

    Hi there KindaSlippy, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    To request a refund, please follow these steps:

    1. Go to the following link, which contains a form you need to fill out with the required information:

    https://support.xbox.com/forms/request-a-refund

    2. In the field where they ask you which item you want a refund for, please write the full name of the item you bought as a gift. You can find the order number for the purchase on this website:

    https://account.microsoft.com/billing/orders/

    3. After you've filled out the form and submitted it, you will receive an email with the decision regarding your refund request within a maximum of 72 hours.

    I hope this helps, and if you have any more questions, please let me know.

    Kind regards,
    Gerardo.
  4. kdude1331 Win User

    Fury promotion

    How do I actually claim my tank using the code, when I try to go to the redeem code tab and input the code it says it's an invalid code and I have no idea what to do now
  5. WILK0-98D843A7-6EBD- Win User

    WHat do I do?

    [quote user="NanoTechSoldier"]
    Turn your Modems Firewall's IP Flood Detection On & it will block Malicious Attacks.. They are basically Packet Flooding your Modem & overloading it until it drops out & refreshes the connection etc..

    [/quote]You mean disble the PING RESPONCE in your routers security settings, well that may stop it, but usually does not...
  6. Elohmn Win User

    WHat do I do?

    The Real Quad, if I can ask but how do you know it really was a DDoS sans the assuming it was so you would be Kicked Offline from Xbox LIVE? What I mean is, are other Devices (say your PC) effected as well?
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the code i claimed is not working what do i do

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