The Batman - Microsoft video store

RobEason1 · Apr 27, 2022

So, I bought the Batman as above - tried to play it only to be told it was a pre-order and will be available 'soon'. I'm not very happy about this for two reasons:

(1) There was no indication that this video was a pre-order when I bought it

(2) I can't actually find out when it will be available

Anybody else had this experience?

:)

RobEason1

Didn’t work. Still says ‘coming soon’. Thanks for your reply, but can Microsoft please answer my query?

Ricardo Lechuga

Great, thanks for the update, have a nice day

RobEason1

Hi Ricardo,

Thanks for trying it help, it is appreciated. I've raised a ticket with the xbox store.

Best,

Rob.

Ricardo Lechuga

If you look for a support agents you should use the contact us option on the support site and not choose community support as you will get only answer from the community members

Ricardo Lechuga

Hi RobEason1! My name is Ricardo an independent advisor ready to help you with this situation!

Could be because of your region, but it should already be available to stream,

Please perform a power cycle reset, follow these steps:

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Restart your Xbox console. Press and hold the Xbox button in the center of your Xbox controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.

The Batman - Microsoft video store