The Among Us game continues to say “user is not logged in- can not authenticate”

Cici, are more games affected or is just Among Us?

In addition to that, can you try connecting your Xbox to another Wi-Fi network, like a mobile hotspot?

By the way, can you try playing the game with another profile registered on your console?
That would be helpful to see if it’s an issue with all the profiles, or just with your profile.

Can you describe the potential solutions that you have tried when looking for similar questions?

That will help me to suggest different approaches.

Thank you.

I’m able to change the privacy and online settings and it’s the console game pass ultimate

Restarted my Xbox, made sure I was logged in, logging out my profile then logging back in

Hello, Cici P. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

Do you have an active Game Pass Core or Ultimate subscription on your account?

I ask this question because in order to access multiplayer features, you need to have an active Game Pass Ultimate or Xbox Live Gold subscription (Live Gold was rebranded, and now it’s Game Pass Core)

Can you review the subscription type you have?

https://account.microsoft.com/services

In addition to that, I would like to ask if more games (paid games, not free ones like Fortnite, etc.) are affected, or is just Among Us?

Lastly, what potential solutions were the one you have tried to solve this issue?
Please describe each one.

I’ll remain attentive to your comments.

Thanks for your time,

Arturo.