The ad for the Boot Hill Casino will kick me out everytime in Microsoft Solitaire collection

Hi! Does this issue still occur? Have you checked if any updates for Windows 10 are available?

They won't. I've seen the same issues of other Microsoft apps posted for years without so much as a comment from Microsoft.

As an example, Microsoft Solitaire Collections ad volume is UNBELIEVABLE and you can't mute it because the game automatically opens a new instance of the game every time the ads come on, which means it as an app is not muted and it will blow your ears out. therefore every time you open the program and everytime an ad comes on you better be prepared for ear damage. Do they care? Nope.

Hi there,

I recommend restarting your PC with a clean boot:
https://support.microsoft.com/help/929135/how-to-perform-a-clean-boot-in-windows

It's possible the recent Windows update also included an update for Microsoft Solitaire causing this issue.

I recommend also posting this same question over on the Solitaire Microsoft Casual Games Community site to get feedback from other players:

https://community.microsoftcasualgames.com/games/microsoft-solitaire-collection/

I hope this helps.

Well it happens now in the solitaire collection too. Microsoft should delete that stupid ad.

Hey all,

Sorry to hear about the issue you're seeing with the ad not loading properly. There's a few different troubleshooting steps you can try which are listed in this FAQ/Guide for Microsoft Solitaire Collection

HERE. Give them a shot and see if it helps out!