"That Microsoft account doesn't exist", but it seems like it does exist... / I completely...

Discus and support "That Microsoft account doesn't exist", but it seems like it does exist... / I completely... in XBoX Accessibility to solve the problem; So I tried to log-in to Minecraft using Microsoft account, but this happened: [img] However, when I tried to make a new account using the exact... Discussion in 'XBoX Accessibility' started by Jake_872, Feb 2, 2025.

  1. Jake_872
    Jake_872 Guest

    "That Microsoft account doesn't exist", but it seems like it does exist... / I completely...


    So I tried to log-in to Minecraft using Microsoft account, but this happened:


    "That Microsoft account doesn't exist", but it seems like it does exist... / I completely... [​IMG]


    However, when I tried to make a new account using the exact same email address, this appearred:


    "That Microsoft account doesn't exist", but it seems like it does exist... / I completely... [​IMG]


    So I searched through many posts and I found that I should try the account recovery, but I wasn't able to do so because account recovery form also failed to detect my existing account (I'm currently using another account as of writing this, because I couldn't access to ask a question in here, too).

    I suspect that my Microsoft account got hacked, because my nickname in minecraft account linked to the microsoft account changed even though I cannot change it after all. I'm 200% sure that I haven't made any typos or mistakes during my recovery attempts.

    What should I do? Is there any way to directly contact with moderators capable of controlling Microsoft accounts (like making a link to change passwords)?

    ***Moved from Microsoft 365 and Office / Subscription, account, billing / For home / Windows***

    :)
     
    Jake_872, Feb 2, 2025
    #1
  2. Shaw Jestus Win User

    I have 2 Microsoft accounts with the same email and I can't log into the one I want to

    No, it's almost like the Microsoft account doesn't exist anymore but it obviously does cause I use it for my computer and my Xbox account which exists but I just can't log into it
  3. Hoskayra Win User

    Microsoft Account Doesn't Exist, but it does?

    Hello Janyar,my name is Oskayra, I will be happy to help you in any way possible.

    I am very sorry for what you are going through, doing a search on the internet I found that the independent advisor Pavel De la Hoz has a solution, I will leave him his information so that he can find out about the solution.

    One of the reasons that you get the "this account does not exist" message is because it may be inactive due to lack of use, so you can try to recover it through this link:

    -https://support.microsoft.com/es-es/help/13811/...

    But if on the other hand, your Microsoft account alias was deleted, it is no longer possible to recover the account. In the following article from our community you can detail it:

    -https://answers.microsoft.com/es-es/outlook_com...

    Source:https://answers.microsoft.com/thread/c4d7d1e7-447f-4554-b060-fa2bf71d9dc1

    I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.

    Sincerely,
    Oskaira.
  4. Rostom L Win User

    Microsoft account doesn't exist but it does

    Hi Olli!

    Sorry to hear about what happened. Let's do our best to figure this out here.

    Have you received any emails from Microsoft regarding some changes made on your account? Please review your emails to check for those information. Don't forget to check your spam or junk folder. There's a possibility that someone was able to get into your account and made some changes on it.

    Please also review your other email addresses or accounts via https://account.microsoft.com website to check if they're the right account you used to migrate your Minecraft account.

    There's also a chance that you've made a typo. Make sure to review that your email name and domain are correctly spelled.
  5. Ps7cho Win User

    Changing Gamertag Error - Non existent Gamertag Unavailable

    Red Shift- I see what you're saying, but this GT doesn't exist and never has. The system is set up so only one person can use a gamertag, but this does seem to be glitched. I can look it up on xbox.com and it doesn't exist and on xbox it doesn't exist. Then
    again, maybe it is taken as a Zune or Games for Windows account. Any way I could check this?
  6. TheIrishIron Win User

    Microsoft Account Doesn't Exist

    Im having a separate problem where whenever i load up or close down a game itll sign me out, and to fix this i need to delete the account and clear the cache. Afterwards, i need to re download the profile, but to do that i need to know if i can, otherwise
    ill have lost a profile with money put into it.
Thema:

"That Microsoft account doesn't exist", but it seems like it does exist... / I completely...

Loading...
  1. "That Microsoft account doesn't exist", but it seems like it does exist... / I completely... - Similar Threads - Microsoft account doesn't

  2. Microsoft Account doesn't exist and cannot login to connected Minecraft Account

    in XBoX Accessibility
    Microsoft Account doesn't exist and cannot login to connected Minecraft Account: Hey there so I was really frustrated as an account that I use to play minecraft for over 8 years just vanished instantly. So I have a Microsoft account tied to a gmail and when I tried to login...
  3. Minecraft Bedrock for the playstation doesn't let me log on with a Microsoft account

    in XBoX Games and Apps
    Minecraft Bedrock for the playstation doesn't let me log on with a Microsoft account: I just want my account to play with friends 69230a50-c31d-4ce8-847c-e9a5fab977b4
  4. Cant login on my microsoft account on the ps4 and it doesn't allows me to trie to login...

    in XBoX Accessibility
    Cant login on my microsoft account on the ps4 and it doesn't allows me to trie to login...: When i started to play minecraft on my ps4 with my sister, i created an account to her and one for me but i just cant find what email i used for it. I have just tried every single one that i have...
  5. My xbox 360 doesn't let me sign in with my microsoft account it keeps showing me "Sorry...

    in XBoX Accessibility
    My xbox 360 doesn't let me sign in with my microsoft account it keeps showing me "Sorry...: it keeps showing me "Sorry there's a problem with the credentials that you're using to sign in." Error code 83830032 cfb31bae-2ef2-4ffc-bccf-f8b3911246c7
  6. I need help creating a new Microsoft account because it doesn't work for me

    in XBoX Accessibility
    I need help creating a new Microsoft account because it doesn't work for me: So Recently I've been trying to make a new Microsoft account for Minecraft on my PlayStation so I go to create a new account on my phone but every time I do it just sends me to the coding of the...
  7. Minecraft Launcher doesn't allow me to change Microsoft account to log in.

    in XBoX Accessibility
    Minecraft Launcher doesn't allow me to change Microsoft account to log in.: My wife used my PC to play Minecraft while ago, and now, I would like to log in with my own account. But, when I click the left arrow to change account, the panel rashes and I go back to main...
  8. when i log into my personal account it says "That Microsoft account doesn't exist" what do i do

    in XBoX Accessibility
    when i log into my personal account it says "That Microsoft account doesn't exist" what do i do: i got this error and found a youtube video telling me to clear my caches but i doubt it will work please help (i got this after playing minecraft) 32bb06d4-1258-40a0-89ba-8dc0bad1e350
  9. That Microsoft account doesn't exist. Enter a different account.

    in XBoX Accessibility
    That Microsoft account doesn't exist. Enter a different account.: I have had an issue logging into my main Microsoft account. Someone hacked into my email that I used for the account. I have recovered the email address, but my Microsoft account has been changed....
  10. My microsoft account doesn't exist but my email is associated with an account

    in XBoX Accessibility
    My microsoft account doesn't exist but my email is associated with an account: I was trying to log into Minecraft at a PC room in South Korea (like I have done consistently for the past month) when I get the error message that an account with my email does not exist. I am...