Thank you for Robbing me!

Dear Microsoft, Xbox Support

Sad to say I’m very disappointed at the way your company handled my situation. I guess it is true what they say, you guys really don’t care about your customers, even when you guys were in the wrong 100%. Because of your mistake, I was robbed of my Limited-Edition
Gears of War Elite controller and my trust in you as a company. I’m a huge collector and gamer, but I know you guys don’t care. To you it was nothing more than a controller, to me it was pride in having a limited collection from a well loved franchise, one
of my favorites of all time. To me it was joy in owning a piece of history, to me it made me happy as a gamer and collector in have this amazing controller. Now according to you guys it’s recycled, junk. You have no way of replacing something that has been
out of stock for over a year and yet promised to replace it with another limited edition when I first spoke to a representative at your company. If I knew from the start that I wasn’t going to get another limited edition elite controller I would have kept
it as it was, with a broken thumbstick. Now all I’m left with is an incomplete collection (I have gears Xbox One S, Gears Headset) heartbreak and mistrust in your company. This is truly horrible, and a gamers worse nightmare. Your way of dealing with my situation
is to throw a regular Elite Controller and $60 MS credit and that’s it, take it or leave and “That’s all we can do for you” is what the Xbox Customer service Supervisor John kept on repeating! . No choice of getting my controller back, no reimbursement of
$218 for what I paid, no offer of another kind of limited edition controller of a different game…. Just what you offer and only that, even though your representative made the mistake, a HUGE one. 15 years of being a loyal customer thousands of dollars spent
on all your gaming product, and “That’s all we can do”. Thank you for making me feel like my money and support means nothing. Thank you for destroying my collection. Thank you for showing how much you care.. this is all i'm left with, frustration, trying to
get another elite controller that goes for about $700 now online, incomplete collection, and a horrible experience with your company.

https://www.facebook.com/video.php?v=1377952685646516

:)

 

You are robbing me

My account has received a 2 week ban due to player abuse. You ban me for responding to player message abuse but do not prevent said abuse from transpriring. This is unacceptable as I am trying to justify paying for your service for over 10 year. Your competition
is free.How can you justify banning me for 2 weeks and have give trolls free access. I will be switching over to PS4 the asian console because it is not a scam. There is no lies that are presented. Fix the issue or die like Samsung is. I am an univerisity
educated student who has no problems making the money you are incapable of growing into the market for.

 

You are robbing me

Doesn't matter who started it,if you respond in a way that violates the ToU/CoC then you risk enforcement action on your account.

Always best to just report & block anyone being abusive over live.

PSN is not free & the rules are the same there but your more than welcome to get a PlayStation if you want,it's entirely up to you what you spend your money on.

You can see why you were suspended & file for a case review if eligible on the enforcement site
http://enforcement.xbox.com/home