Text messages problem

Discus and support Text messages problem in XBoX on Consoles to solve the problem; Hi, I need help as I don't have a mic n can't contact my friends anymore through text since last night i get the error, when I try to send a text... Discussion in 'XBoX on Consoles' started by DisneyFreq, Jan 2, 2016.

  1. DisneyFreq
    DisneyFreq Guest

    Text messages problem


    Hi, I need help as I don't have a mic n can't contact my friends anymore through text since last night

    i get the error, when I try to send a text message, " Tex can not be send, either the person does not exist or is not a friend or there's something wrong with ur connection"

    Now, they exist, are friends n my connection is fine, but they won't go

    I have another subaccount on my xbox n tried to send texts from that account And everything works....

    So what is wrong with my main account that it can't send texts no more?

    please help

    thank you

    :)
     
    DisneyFreq, Jan 2, 2016
    #1
  2. can't read incoming messages in my xbox live

    so the problem is as follows all incoming messages are in a white text box and i can't read the text inside the text boxes in my xbox
     
    CompactWelwel, Jan 2, 2016
    #2
  3. Bad text message

    Welcome to Xbox Live/The Internet.
     
    ColossalBOBBY, Jan 2, 2016
    #3
  4. maxen
    maxen Guest

    Text messages problem

    Hi DisneyFreq,

    Does this happen with all people to whom you send messages, or only a specific person? It could be that, if it's only one person where this error happens, this person has blocked communications from you, resulting in the error you describe.

    Alternatively, if it's all people, then have a look here:
    https://enforcement.xbox.com/


    On the Enforcement site, make sure there is no notice about being blocked from text communications.

    Let us know how you get on.
     
    maxen, Jan 2, 2016
    #4
  5. DisneyFreq
    DisneyFreq Guest
    Hi maxen thx for the reply

    I'm not blocked because when I try to send texts to my sub account I have the same problem

    I checked the Enforcement site n it says " Congrats! Ur in a perfect state of service" with a green star n my rep is a goed player, geen aswel :s
     
    DisneyFreq, Jan 2, 2016
    #5
  6. DisneyFreq
    DisneyFreq Guest
    It works again now, no idea what happend. But glad it's over. Topic can be closed
     
    DisneyFreq, Oct 31, 2018
    #6
  7. Mister Cazador Win User

    Text Messaging problem

    Yes it is set to friends

    I will try the guide you linked

    Thank you for responding
    To check, what occurs when your son tries to send messages from his account? Say if he tries to send you a message for example. Is the option greyed out or does he receive an error message? Also, what happens if you try to send your son a message? Does he
    receive it?

    Additionally, is your son also unable to send messages via Xbox.com or the Xbox app on Windows 10 or a mobile device with iOS or Android?
  8. Requiem Mortis Win User

    Text Messaging problem

    Yes it is set to friends

    I will try the guide you linked

    Thank you for responding
  9. DisneyFreq Win User

    Text messages problem

    Hi maxen thx for the reply

    I'm not blocked because when I try to send texts to my sub account I have the same problem

    I checked the Enforcement site n it says " Congrats! Ur in a perfect state of service" with a green star n my rep is a goed player, geen aswel :s
  10. Requiem Mortis Win User

    Text Messaging problem

    The I cannot see how the guide is useful for text messaging it applies to content exceptions such as age related game access.
  11. Mister Cazador Win User

    Text Messaging problem

    While your son is signed into his account on his Xbox One console, if you he goes to Settings>Account>Privacy & online safety>Xbox Live privacy>View details & customize>Communication & multiplayer, does he have "Others can communicate with voice, text, or
    invites" toggled on to either "Everybody" or "Friends"?

    Also, on your parent account, have you tried running through this
    guide
    to see if you can grant an exception for your son's account for messaging?
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Text messages problem

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