Terrible service

Edom129 · Jun 8, 2018

I have been bounced around by support because apparently nobody has the power to assist. I completed the may quests but due to a microsoft internal error it does not show that I have. I would like to be included in the draw and receive the free item.

Sincerely,

Tired of Microsoft's poor Customer service

:)

B3NJ3214 · Jun 8, 2018

Terrible Service

Can't agree more. The Customer Service from Microsoft is atrocious. I had an Xbox One for a little over a month, I had nothing but issues with it. So I figured I'd contact Customer Service. Not a single reply to over 4 posts, was on hold with a hotline for
over 4 hours, and as one would think, absolutely nothing was done about any of my issues. I have to honestly say, if it wasn't for my hatred for Apple products,I would never partake in any Microsoft product again. No way in hell am I ever supporting a company
that doesn't care about their customers at all whatever the product. The Xbox One was the most disappointing console I have ever owned. Out of the 16 that I own. Biggest waste of $500 I've ever committed.

spec24 · Jun 8, 2018

Terrible Service

No doubt about it, MS sucks. This is similar to my experience with the Xbox 360. Promises, lies, rude behavior. Nothing has changed. I went to my state's attorney general during my 360 fiasco but to no avail. MS doesn't care. I have two of these Xbox Ones
(yes, I'm a glutton for punishment) and they seem to be working worse today then when I first purchased them. The Kinect seems less responsive and there are still some pages that require you to use the remote! WHAT THE F?! So there's no actual point anymore
in having the Kinect since you're going to have to use the damn remote anyway. Kinect used to understand commands pretty well, too. But after 4 months it seems to understand less and less. Good luck.

Accessory my ***.

Edom129 · Jun 10, 2018

if there are any moderators reading these an acknowledgment would be appreciated!

Smwutches · Jun 10, 2018

For help with quests, you'll need to post in the sales and promotions forum.

Edom129 · Nov 3, 2018

For help with quests, you'll need to post in the sales and promotions forum.
Click to expand...

this was the direct link I received from Microsoft support. I'll post there too

Miss Diggz

Hey there everyone,

I'm sincerely sorry to hear about any inconveniences that may have been caused in the past. If you guys have any Xbox Support related questions you'd like to troubleshoot here on the forums, please feel free to create a new thread detailing what you're experiencing.
This way you can receive support catered specifically to each of you from our super helpful community! Thanks so much!

Tronder 007

I've been gaming since the C64 days and have owned every console in the PS and Xbox series since their respective entrances to the console market.. I've personally been lucky and have only had a launch PS2 die on me within the first week after launch.. got
lucky and could exchange it for on that had been neglected as a preorder..

Because of my good luck I've not had to ship any og my consoles in for repairs... but in the event I would need to do so I could have wished for the option to request that I could wait for them to repair my console and send the dame unit back to me! I do
not belive refurb units are unique to MS/Xbox.. and for many who would rather not wait possibly a good solution, In the store I work at the suppliers of the cash registers/it systems work it much the same way as MS with the differance beeing that they will
come collect a defective component/part and leave/install an other refurbed one that had been in use somwhere else and repaired after a failure, pretty much tha same deal as wihj ms with the difference that they them selves will come around an sort it.. most
often they work well enogh, but can often look like it has been dragged kicking an screaming to a certain hot place and back..

The thing I don't like with refurbs in general is that I know how I treat what I've owned from new, but you really never can tell how a refurb unit of any kind had been treated by the previous owner/user even if it looks one is lucky an it looks good
on the outside.. and I guess not allways that easy for the one doing the repairs either

THE N01 GAMER

I have had worse problems with them,search for my post "my disgust at xbox support".

Edom129

For help with quests, you'll need to post in the sales and promotions forum.

this was the direct link I received from Microsoft support. I'll post there too

Smwutches

For help with quests, you'll need to post in the sales and promotions forum.

Terrible service