Terrible Customer Support

Discus and support Terrible Customer Support in XBoX Accessibility to solve the problem; This platform that Microsoft has went to is THE WORST customer support system to date. I remember the good old days where i could just dial a number... Discussion in 'XBoX Accessibility' started by L3G3ND4RyTURC47, Jun 13, 2019.

  1. L3G3ND4RyTURC47
    L3G3ND4RyTURC47 Guest

    Terrible Customer Support


    This platform that Microsoft has went to is THE WORST customer support system to date. I remember the good old days where i could just dial a number and actually talk to someone over the phone. Now you call their bumber and it actually hangs up on you lol
    do now you have to dig around in threads for hidden ways to contact support so you can actually talk to a human. This is trash, cant believe the costumer support has actually gotten worse in time,
    [Mod Removed - Inappropriate]. Seriously who signed off on this trash?!?! Whoever it was needs to be fired, must have been someone who moved up by beeing a brown nose... I swear i feel like this was approved by a server full of monkeys.

    [Mod Removed - Inappropriate] signing off.

    :)
     
    L3G3ND4RyTURC47, Jun 13, 2019
    #1
  2. Boas BS5 Win User

    Terrible customer support

    To the Op wow that is a horrible experience, unfortunately everyone onm these forums console is fine so all you will get is the generic, i had mine since launch and it was fine thread. The problem is you having a genuine problem breaks the belief some hold
    that the XO is perfect.

    I depsite having no problems personally feel your pain and hope you get it sorted quickly, unfortunately tho it seems MS support has pulled the old 'go to the forums' trickl when they know full well nobody on the forums can help you.
  3. Auswulf Win User

    Terrible customer support

    Wow humanity at its finest right here..
  4. Goatsnatcher Win User

    Terrible customer support

    I had a major problem with my PS3 which drove me to selling it, I also had to cancel my credit card at the same time.... That's a whole different topic though.
  5. WildChameleon Win User

    Terrible customer support

    A total nightmare by the sounds of it!

    A lot of people have had problems regards the One just coming on here on a daily basis proves that. This gen was rushed to the market and that is where the exist.

    records should be updated every time the customer rings into a service centre. If that's not happening then that is MS fault but a lot of company source their call centres out to different company's.

    If you move to Sony, good luck with that! but gamers have had problems with PS4's too. All i can say is never ever had a problem with my PS3, but like many others this was not the case with the 360.
  6. RandyHerman133 Win User

    Terrible Customer Support

Thema:

Terrible Customer Support

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