Terrible Customer Support

L3G3ND4RyTURC47 · Jun 13, 2019

This platform that Microsoft has went to is THE WORST customer support system to date. I remember the good old days where i could just dial a number and actually talk to someone over the phone. Now you call their bumber and it actually hangs up on you lol
do now you have to dig around in threads for hidden ways to contact support so you can actually talk to a human. This is trash, cant believe the costumer support has actually gotten worse in time,
[Mod Removed - Inappropriate]. Seriously who signed off on this trash?!?! Whoever it was needs to be fired, must have been someone who moved up by beeing a brown nose... I swear i feel like this was approved by a server full of monkeys.

[Mod Removed - Inappropriate] signing off.

:)

Boas BS5

To the Op wow that is a horrible experience, unfortunately everyone onm these forums console is fine so all you will get is the generic, i had mine since launch and it was fine thread. The problem is you having a genuine problem breaks the belief some hold
that the XO is perfect.

I depsite having no problems personally feel your pain and hope you get it sorted quickly, unfortunately tho it seems MS support has pulled the old 'go to the forums' trickl when they know full well nobody on the forums can help you.

Auswulf

Wow humanity at its finest right here..

Goatsnatcher

I had a major problem with my PS3 which drove me to selling it, I also had to cancel my credit card at the same time.... That's a whole different topic though.

WildChameleon

A total nightmare by the sounds of it!

A lot of people have had problems regards the One just coming on here on a daily basis proves that. This gen was rushed to the market and that is where the exist.

records should be updated every time the customer rings into a service centre. If that's not happening then that is MS fault but a lot of company source their call centres out to different company's.

If you move to Sony, good luck with that! but gamers have had problems with PS4's too. All i can say is never ever had a problem with my PS3, but like many others this was not the case with the 360.

RandyHerman133

have you tried the live chat option on https://devicesupport.microsoft.com.

Terrible Customer Support