Tenure not updating

dup4dd6de04-a1a4-401b-90d8-306863725886 · Jan 3, 2014

Hello my tenure was supposed to turn into a 7 on December 28th but now it is January 3rd and its still a 6 could someone fix it? Thanks in advance.

:)

Polanker · Jan 3, 2014

Tenure not updating.

Thanks for the comments. Looks like when tenure calculation was "readjusted" it messed it up for lots of people.

ZAJAXZ · Jan 3, 2014

Tenure not updating.

Still not updated? Still completely gone for me -_-.

Dec3D · Jan 3, 2014

Contact support and they will create a case to get it put to put it to 7 no one on the forum has got not the tools to put it to 7

ArmyRanger149 · Jan 3, 2014

This is a problem that has been happening for a while. Just wait patiently until it is fixed and you will get to 7!

~XA Kevin

Dec3D · Jan 3, 2014

When i go to 4 on my real profile i hope this doesn't happen to me as i had much tenure issues

dup4dd6de04-a1a4-401b-90d8-306863725886 · Oct 31, 2018

Alright then I guess i'll wait another month or two update.

ZAJAXZ

Tenure has been wonky as heck as of late. Mine disappeared completely a month ago and still has not refreshed. Twitter support told me tenure counter is updated once a month (it is probably even longer than this considering my tenure still hasn't reappeared
a month later). My guess is that when the counter updates itself, it will appear at 10. Hopefully my tenure will return at that time. I've had 2 accounts and tenure disappeared on both. I've noticed a few friends whose tenures have also disappeared. I wish
the tenure system was better.

onyxishere

Your Tenure is updated on the date of creation of your gamertag. For example, if you created your gamertag in July the tenure will not update until that date regardless of how many times you've renewed it.

iLuvGunsAndRock

Hey there bud!

There has recently been a new update in regards to tenure, tenure is now based on the time accumulated on Xbox LIVE Gold. Here is a quote from an official thread regarding this update (of which I will link you to, in this post)

"Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
has finished."

However, there is a issue with tenure that is currently being solved, whereby some user's tenure will be put down. A lot of user's tenure has been fixed so where the problem stands at this moment, I am unaware of. You can view the updates on this

Tenure Issue thread posted by MIss Kleo. Official support, such as Miss Kleo, may come and post in your thread telling you whether your tenure is correct or not.

Hope this helps!

Smwutches

They just updated the look of the tenure badge.

iLuvGunsAndRock

Hey there bud!

There has been a recent update regarding tenure, here is a quote explaining this new update:

"Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
has finished.

For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."

However, there is an issue (of which is on-going) that is being looked in to currently. If you view Miss Kleo's Updates on the

Xbox LIVE Tenure Issue - any new updates will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.

Hope this helps!

Tenure not updating