Tenure Badge Not Showing For A Week Now

Hey there Rob,

We're still tracking XP/Tenure even though it may not be showing properly on your profile.

Once you get your badge you will be able to access the ambassador forums.

We're rolling out a fix for the XP later next week and badges should be updated sometime next week as well.

Hey there Gannon,

We are aware of the tenure issues and are working on a fix that should be in place by next week.

It usually takes up to 48 hours for badges and icons to get added but with the new site and all the new ambassadors, that is taking a little longer than usual. If you are still not seeing your badges by next week, please post in the Ambassador forums or PM
Miss Ermine.

Don't worry, even if you aren't showing the badges, your xp and tenure are being calculated and will be credited to you.

In regards to your gamerpic, I'm showing you as having a Borderlands one featuring Lilith. Are you seeing something else?

The tenure badge only shows if you have an active gold or gamepass ultimate subscription.

If you've renewed your gold again after not having it for a bit your tenure should reappear but it sometimes takes a while.The tenure badge can be a bit slow to update sometimes.

UPDATE: TENURE BADGE IS BACK + UPDATED TO PROPER YEAR! 17 YEAR BADGE! LOVE XBOX LIVE! THANK YOU MICROSOFT.

This happens to me every year for about a week then it comes back, but usually with an added year. This year however, it disappeared for a week and came back but it still says 12 when it should now be 13. Hopefully it updates properly.

Just to add that you are not alone. My badge disappeared a few weeks ago and has not come back. I think it has broken somewhere in the back-end and stopped counting as my 360 profile still shows tenure but stuck at 19.

I was a member of the Xbox Live beta and have had no breaks in tenure either, with my current subscription not expiring until Nov 2023.