Tengo un problema con la autenticacion en dos pasos en epic [Translation-I have a problem...

El problema es que epic games me dijo que viniera aqui en microsoft a reportar el problema

[Translation-

The problem is that epic games told me to come here in microsoft to report the problem]

Hola bienvenido al foro!

Si el problema es directamente con tu cuenta dd Epic, en este case tendras que contactar al Soporte dd Epic/Fortnite para saber exactamente por que no puedes pasar su seguridad de 2 pasos.

Saludos!

[Translation-

Hello, welcome to the forum!

If the problem is directly with your Epic account, in this case you will have to contact Epic / Fortnite Support to know exactly why you can not pass your 2-step security.

Regards!]

Hi there XxDeathShotxXGarcia,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Epic games authenticator process. As mentioned by the Ambassadors above, I recommend visiting the

Epic Games Support page for more information on the two-factor authentication.

Hope this helps.

Hola

Entrá a la página, e iniciá sesión. > Cuenta > Contraseña y seguridad > autenticación en dos pasos, y le das click en Autorizar App de autorización en dos pasos.

Descargá la app en tu teléfono y escaneá el código QR (Creo que es el Autenticador de google).

Espero haberte ayudado.

---------

[Mod Translation - Hello: D

Go to the page, and log in. > Account> Password and security> two-step authentication, and you click on Authorize Authorization App in two steps.

Download the app on your phone and scan the QR code (I think it's the google Authenticator).

I hope I've helped.]

Esto paso en una xbox one (con los nuevos avatares). Reiniciarla no sirve. creo que es un problema con la cuenta, ya que, se guardo bug el avatar

[Translation - This happened in an Xbox One (with the new avatars). Rebooting is no good. I think it's a problem with the account, because, it saved the Avatar bug ]