Tells me to buy when i already have it!

Discus and support Tells me to buy when i already have it! in XBoX on Consoles to solve the problem; I recently bought a 1 month subscription from the Xbox store and shows that I have the Xbox live in the main menu, and settings>subsciptions, but it... Discussion in 'XBoX on Consoles' started by DavidtheSniper5, Nov 11, 2017.

  1. DavidtheSniper5
    DavidtheSniper5 Guest

    Tells me to buy when i already have it!


    I recently bought a 1 month subscription from the Xbox store and shows that I have the Xbox live in the main menu, and settings>subsciptions, but it whenever I join a party of play online, it tells me to buy it, and shows me to the store I just bought it
    off!

    help plz

    :)
     
    DavidtheSniper5, Nov 11, 2017
    #1
  2. VARATEL
    VARATEL Guest
    Code is already used

    Hello

    Buy a prepaid xbox card of 75 euros and tells me that it is already used, in the store tell me to connect with you to tell me when it was used to give me another card,.

    Could you tell me when this card was used please
     
    VARATEL, Nov 11, 2017
    #2
  3. ImKnownAsSkillz
    ImKnownAsSkillz Guest
    Downloaded China Rising. Try to join CR game, it thinks I dont have it.

    Would love to play the CR expansion that I have already downloaded.

    When I try to join a CR game, I cant. It tells me hitting the A button will "Buy" the expansion (that I already have)

    Also cant access the store from the main menu anyway.

    Ive tried deleting and reinstalling the expansion. Still screwed.

    I love it when I cant play things that I buy.
     
    ImKnownAsSkillz, Nov 11, 2017
    #3
  4. Francia J. Win User

    Why does my game tell me I have to buy it when I have it installed already?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    This depends on the status of the game. Kindly sign in to https://account.microsoft.com/billing/orders and let me know what is the status.

    Also, for which game this is?
  5. - AJ - Win User

    why is cold war telling me to purchase when i already have it

    Hi, Rachel! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry you are experiencing issues with Call of Duty: Cold War.

    If you don't mind, I'd like to ask you a few questions:

    • May I ask which Xbox model you are using?

    • May I ask exactly when this game is asking you to purchase it again? is it happening as soon as you try to launch it, or once inside the game while trying to pick a game mode?

    • If you don't mind, could you check if the purchase for this game is showing as "Completed" on your account's order history? As a rule of thumb, all games purchased through the Microsoft Store, redeemed with a code, or claimed from a console bundle, should be displayed there.

    You can use the following link to get there: https://account.microsoft.com/billing/orders

    Please make sure to select "Digital" and "All available" from the two drop-down menus at the top section of your order history.

    -----------

    Thank you! I'll be looking forward to your reply.
    Best regards.
  6. JeremiahBrownlee Win User

    Not able to play Minecraft with my kids

    I have no clue! I bought the Starter Collection for PC from the Microsoft store. When It tells me I need to unlock the full game, it takes me to the Microsoft store where it tells me I already own the game, and yet when I go to play it, it tells me I need to buy the game! :D
  7. SigmaTheDJ Win User

    YouTube app telling me I need Gold when I already have it

    Haha, typical. I tried for ages to get this to work, but I tried again right after starting this thread and it works again now. I guess it's just teething troubles with it being a new system.
  8. CCN_HsK Win User

    Making me buy the game when I already have the disc

    Physical Game, You need use the disc to run the game.

    War Zone is free mode, so you have not use the disc COD has War Zone only.

    (If your physical game is non-free game, the system will not open the game)
Thema:

Tells me to buy when i already have it!

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