Teen account to adult account

Discus and support Teen account to adult account in XBoX Accessibility to solve the problem; I have tried to change my account to an adult account for a few years now, but it won’t change. It was set on teen on acident when it was made and... Discussion in 'XBoX Accessibility' started by Justus Bobo, Oct 1, 2018.

  1. Justus Bobo
    Justus Bobo Guest

    Teen account to adult account


    I have tried to change my account to an adult account for a few years now, but it won’t change. It was set on teen on acident when it was made and won’t change. i have set it to unrestricted for a few months and still cant access cortana, custom gamer
    pictures, or accept friend requests on my xbox 360 and its getting kind of annoying. Please help me fix this problem.

    :)
     
    Justus Bobo, Oct 1, 2018
    #1
  2. Arminator
    Arminator Guest
    "Change your child’s Xbox privacy and online safety settings" when I try to access to my Xbox profile from the internet

    Unless you are over the age of 18 your parents (or another adult guardian) has to make account settings for your teen account.

    Ask an adult to add your teen account to their family at
    https://account.microsoft.com/family
     
    Arminator, Oct 1, 2018
    #2
  3. Tahoebagel
    Tahoebagel Guest
    Family member not showing up

    My account (teen) says that it is part of a family with an adult, and that I cannot change any privacy settings. However, when I log into the adult account, it says that the teen account is not actually in that adult's family. When I then try to add the
    teen account to the adult's family, I get a message saying that the teen is already in a family. This makes it impossible to change any of the settings as the teen account is stuck in a family with no one to remove them. If you can help fix this, thanks.
     
    Tahoebagel, Oct 1, 2018
    #3
  4. XBF Leslie D
    XBF Leslie D Guest

    Teen account to adult account

    Hi Justus!

    Thanks for bringing this to our attention.

    By any chance have you attempted to submit proof of age?I f you're being asked for parental consent, the birthdate on your account indicates that you're underage. You can correct your birthdate by providing proof that you're an adult.

    Click here to learn how to
    submit proof of age.


    Let us know if this helps
     
    XBF Leslie D, Oct 1, 2018
    #4
  5. bowski477
    bowski477 Guest
    While you can change your date of birth on your Microsoft account this will not change the date on the Xbox account attached to it. The birthdate on your Xbox account is permanent.
     
    bowski477, Oct 1, 2018
    #5
  6. TwoPlySheets
    TwoPlySheets Guest
    Have you contacted Customer Service. Xbox takes children on the internet and their privacy/safety very seriously.
     
    TwoPlySheets, Nov 5, 2018
    #6
  7. bowski477 Win User

    Teen account to adult account

    While you can change your date of birth on your Microsoft account this will not change the date on the Xbox account attached to it. The birthdate on your Xbox account is permanent.
  8. TwoPlySheets Win User

    Teen account to adult account

    Have you contacted Customer Service. Xbox takes children on the internet and their privacy/safety very seriously.
  9. XBF Leslie D Win User

    Teen account to adult account

    Hi Justus!

    Thanks for bringing this to our attention.

    By any chance have you attempted to submit proof of age?I f you're being asked for parental consent, the birthdate on your account indicates that you're underage. You can correct your birthdate by providing proof that you're an adult.

    Click here to learn how to
    submit proof of age.


    Let us know if this helps
  10. Arminator Win User

    "Change your child’s Xbox privacy and online safety settings" when I try to access to my Xbox profile from the internet

    Unless you are over the age of 18 your parents (or another adult guardian) has to make account settings for your teen account.

    Ask an adult to add your teen account to their family at
    https://account.microsoft.com/family
  11. BaconisGood53 Win User

    Xbox family

    Child and Teen accounts can only be removed from the family by an Adult account.
Thema:

Teen account to adult account

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