Technical obstacles removing wifi card from XBOX One

Discus and support Technical obstacles removing wifi card from XBOX One in XBoX on Consoles to solve the problem; Hi. Since I got about the same response here (followed by an immediately locked thread) as from the phone and chat support, let's try another approach... Discussion in 'XBoX on Consoles' started by -[Peter]-, Feb 3, 2019.

  1. -[Peter]-
    -[Peter]- Guest

    Technical obstacles removing wifi card from XBOX One


    Hi.

    Since I got about the same response here (followed by an immediately locked thread) as from the phone and chat support, let's try another approach and hope someone tech savvy will reply and not do a "post and run" and locking the thred just fishing for their
    post count. If you don't have the competence to answer, maybe someone else will and
    locking the thread is not helpful in that case.

    I've been asked, from a customer, about removal of the wifi card from a couple of XBOX One consoles. Please read the following before replying:

    • All parties know that any warranty or service agreement is void after this, thus Microsoft will not repair the console after it has been modified. This is not an issue for anyone involved.
      This is a "if it breaks, you have to get a new one" kind of deal.
    • The department asking about this HAS to have it completely removed for legal reasons, otherwise they can't allow them.
    • SHOULD (not will/can) there be any technical difficulties using the wireless controllers if we leave the RF module where it's supposed to be?
    • Yet again, warranty will be void, we know, and no service/repair from Microsoft/partners, we know.
    • One more time. Is there any reason why this should affect the wireless controllers,
      other than simply bad luck/incorrect disassembly? We know that tampering with the device is a risk, and the customer is more than willing to take this risk as long as it _SHOULD_ work. If it doesn't with half of the consoles, then they accept
      that outcome.
    Please, please, no more "You're warranty will be void", "You won't get any surface", "There are always risks with tampering" or "You can do this instead".

    We have done this with lots of 365's and they work perfectly afterwards, except for just lacking wifi capability, and we simply want to know if this can be expected as an outcome from the procedure.

    "This might happen" or "I don't know, but..." is not really a useful answer. If someone feels the urge to recommend the support (who pointed me here by the way, due to them not feeling they had the technical expertise) then please attach contact information
    since the regular support doesn't know this.

    Trying before asking is not an option neither, since the consoles are not purchased yet.

    Best regards,

    Peter

    :)
     
    -[Peter]-, Feb 3, 2019
    #1
  2. maxen Win User

    Technical obstacles removing wifi card from XBOX One

    As the others have said, discussing hardware modifications is against the forum guidelines and that is why I will be locking this thread.
  3. Njal the Blue Win User

    Technical obstacles removing wifi card from XBOX One

  4. WPAK Win User

    Technical obstacles removing wifi card from XBOX One

    Hi there,

    as far as I know, discussing any modifications off a console etc is Not allowed on these official Xbox forums.

    If that is indeed the case, it is all that can be advised.
  5. Henryk W. Win User

    Controller disconnection issues (my case)

    Sorry, disconnections appears when I sit directly in front of Xbox One 3m from it without any obstacles (removed glass table).
  6. XBF Brad A Win User

    Removal of wifi card on XBOX One

    Hello Peter,

    Thanks for coming to the forums with your issue. If you remove the wifi card it could affect the controllers. If it does, with the plug and play kit there is a USB that is about 8 ft. long that they can use to play comfortably. If any other inquiries you
    would need to speak with Microsoft directly as there is nothing posted about removing certain components.

    Thanks,

    Brad
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Technical obstacles removing wifi card from XBOX One

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