TDS: Internet connection

Hey there Dushmol,

I think the issue may be your internet connection.

We recommend the following speeds as minimum requirements for the best connection experience:

[table][tr][td] [/td][td]Online gaming[/td][td]SD video streaming[/td][td]HD video streaming[/td][/tr][tr][td]Download speed[/td][td]3 megabits per second[/td][td]1 megabit per second[/td][td]3.5 megabits per second[/td][/tr][tr][td]Upload speed[/td][td]5 megabits per second[/td][td]N/A[/td][td]N/A[/td][/tr][tr][td]Ping[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][/tr][/table]

You might want to hit up your ISP and see if you can get a better internet package.

Hello fishindark814,

You said your ISP is Bright House Networks correct?

Check your overall bandwidth and connection speed

1. Verify the speed of your Internet connection. To verify the speed of your Internet connection, visit one of the following websites:
   • Speedtest.net
   • Speakeasy Speedtest
     
   • CNET Bandwidth Meter Online Speedtest
     
   • Bandwidthplace Speedtest
     
2. Write down the following information from your speed test results:
   • Download speed
   • Upload speed
   • Ping
     
     Note Having this information handy will make the discussion easier if you have to contact your ISP later.
     
3. Compare your speed test results to the minimum requirements listed below. We recommend the following speeds as minimum requirements for the best connection experience:
   

[table][tr][td] [/td][td]Online gaming[/td][td]SD video streaming[/td][td]HD video streaming[/td][/tr][tr][td]Download speed[/td][td]3 megabits per second[/td][td]1 megabit per second[/td][td]3.5 megabits per second[/td][/tr][tr][td]Upload speed[/td][td]5 megabits per second[/td][td]N/A[/td][td]N/A[/td][/tr][tr][td]Ping[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][/tr][/table]

Please keep in mind that these are the minimum requirements in order for a game or app to have a “Certified” experience. The higher your connection speed, the better your experience will be.

Hello,

Are you able to connect to Xbox LIVE, but are getting slow performance or lag when playing games on Xbox LIVE?

If so, answer a few questions and we’ll try a number of solutions to remedy this problem.

Important Before you get started, check the Xbox LIVE service status for up-to-date information about any service outages or alerts.

Check your overall bandwidth and connection speed

Check your overall bandwidth and connection speed

1. Verify the speed of your Internet connection. To verify the speed of your Internet connection, visit one of the following websites:
   • Speedtest.net
   • Speakeasy Speedtest
     
   • CNET Bandwidth Meter Online Speedtest
     
   • Bandwidthplace Speedtest
     
2. Write down the following information from your speed test results:
   • Download speed
   • Upload speed
   • Ping
     
     Note Having this information handy will make the discussion easier if you have to contact your ISP later.
     
3. Compare your speed test results to the minimum requirements listed below. We recommend the following speeds as minimum requirements for the best connection experience:
   

[table][tr][td] [/td][td]Online gaming[/td][td]SD video streaming[/td][td]HD video streaming[/td][/tr][tr][td]Download speed[/td][td]3 megabits per second[/td][td]1 megabit per second[/td][td]3.5 megabits per second[/td][/tr][tr][td]Upload speed[/td][td]5 megabits per second[/td][td]N/A[/td][td]N/A[/td][/tr][tr][td]Ping[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][/tr][/table]

Please keep in mind that these are the minimum requirements in order for a game or app to have a “Certified” experience. The higher your connection speed, the better your experience will be.

Do your connection speeds meet or exceed the recommended minimum standards for the action you are trying to perform?

http://support.xbox.com/en-US/xbox-live/connecting/slow-performance-solution

Verify the speed of your console’s Internet connection. To verify the speed of your Internet connection, run the Xbox One console speed test:

1. Press the Menu button on the Xbox One controller.
2. Select Settings.
3. Select Network.
4. Select Detailed Network Statistics.
5. The results should appear in a few moments.

Write down the following information from your speed test results:

• Download speed
• Upload speed
• Ping
  Note Having this information handy will make the discussion easier if you have to contact your ISP later.
  

Compare your speed test results to the following speeds, which we recommend as minimum requirements for the best connection experience:

[table][tr][td][td]Online gaming [/td][td]SD video streaming [/td][td]HD video streaming [/td][/tr][tr][td]Download speed [/td][td]3 megabits per second [/td][td]1 megabit per second [/td][td]3.5 megabits per second [/td][/tr][tr][td]Upload speed [/td][td]0.5 megabits per second [/td][td]N/A [/td][td]N/A [/td][/tr][tr][td]Ping [/td][td]Less than 150 milliseconds [/td][td]Less than 150 milliseconds [/td][td]Less than 150 milliseconds [/td][/tr][/table]

Please keep in mind that these are the minimum requirements in order for a game or app to have a “Certified” experience. The higher your connection speed, the better your experience will be.

I hope devs don't throttle down the game because Goober doesn't have decent internet.

These are the minimum requirements for Xbox Live If they can't meet these low values, they shouldn't be allowed to play (especially online) and ruin
everyone else's experience who has paid for a quality connection.

.

[table][tr][td]Online gaming[/td][td]SD video streaming[/td][td]HD video streaming[/td][/tr][tr][td]Download speed[/td][td]3 megabits per second[/td][td]1 megabit per second[/td][td]3.5 megabits per second[/td][/tr][tr][td]Upload speed[/td][td]0.5 megabits per second[/td][td]N/A[/td][td]N/A[/td][/tr][tr][td]Ping[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][td]Less than 150 milliseconds[/td][/tr][/table]