TB 420X Headset no longer recognized after insider update

Discus and support TB 420X Headset no longer recognized after insider update in XBoX on Consoles to solve the problem; Anyone else's headset no longer have audio since the update. My 420X's quit working after the update completed. Been searching for any other topics on... Discussion in 'XBoX on Consoles' started by SauceySandwich-[xboxvenue], Oct 13, 2017.

  1. TB 420X Headset no longer recognized after insider update


    Anyone else's headset no longer have audio since the update. My 420X's quit working after the update completed. Been searching for any other topics on this?

    I have checked for firmware updates for my headset (Turtle Beach has a app), paired (again) my receiver (headset) and transmitter (usb dongle), and still no dice.

    Thing to note, prior to the update I used to get a icon showing headset connected on the homepage but now I have what looks like a microphone with a line over indicating its muted......, no headset or Kinect icon

    ****UPDATE**** Cleared console cache and still nothing. I'm getting so frustrated now, I posted this on Reddit already (Xbox One Help and Xbox One) and no answer. I am really trying not to rant but honestly folks this really makes me angry

    Fall Update is out! : xboxone

    :)
     
    SauceySandwich-[xboxvenue], Oct 13, 2017
    #1
  2. SpauldingX
    SpauldingX Guest
    February preview update broke external hdd

    my hard drive is no longer recognized after the February update. Please investigate.
     
    SpauldingX, Oct 13, 2017
    #2
  3. 2/16/2012 Update bricked my 360-S

    All i know is that after the update my xbox slowed to a crawl and it appears that my hard drive is no longer recognized. Directly after the update. Drivers?????
     
    neoearth-7962BB3C-EDF1-42C9-B3B2-32E899976B2E, Oct 13, 2017
    #3
  4. TB 420X Headset no longer recognized after insider update

    Tried to chat a support tech for assistance and it seems like MS is trying to pass the buck to the other hardware. At least I got a immediate response.....
     
    SauceySandwich-[xboxvenue], Oct 13, 2017
    #4
  5. SauceySandwich-[xbox Win User

    TB 420X Headset no longer recognized after insider update

    Tried to chat a support tech for assistance and it seems like MS is trying to pass the buck to the other hardware. At least I got a immediate response.....
  6. JWSpeed Win User

    Xbox One Controller Update

    I did my controllers after the update, just now I plugged in my new TB Atlas headset and a prompt appeared to update my controller again?
  7. GrowlingYapper Win User

    Questions about headset please answer

    Those TB Adapter are mainly for their own headsets it does say they might not fully work with other headsets I would update using the TB Adapter with your xo then just see how the other headset works.
  8. ExtraBarrel9 Win User

    broken xbox update

    My xbox one no longer recognizes my external hard drive after the update.
  9. XBF Leo G Win User

    Xbox headphone jack broken

    Hello Colton,

    Thank you for keeping us updated. We understand that the headset is plugged into the controller, but the console is not recognizing the headset. Is your console enrolled in the

    Xbox Insider program
    ? We suggest utilizing the headset with a different controller. This troubleshooting step will help us determine if there is an issue with the controller or the headset. Be sure to let us know the results!
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TB 420X Headset no longer recognized after insider update

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