Tax exemption documentation

King Murloc IV · Jun 29, 2022

Hello, I've been looking for an email address where I can send my tax exemp documentation, just for context: I bought an Xbox Series S through the Microsoft Store and the order was shipped directly to an international courier service, which in turn exported the item to Peru.

I've only found a fax number which isnt helpfull at all, I've also tried to call Microsoft's support phone in Peru but they didn't provide me with anything.

:)

ngocphi

You have to contact the ms store number in your region

XBF - Tali

Hello Bcote91,

Thank you for your response. It sounds as though they were able to assist and provided additional details to help resolve your initial request. If you have additional questions, please do not hesitate to revisit the forums.

Thank you!

-Tali

Bcote91

Thanks Tali.

The agent said that they cannot apply the exemption to the subscription account, but can refund the tax after purchase. You have to provide a photo of the status card, Microsoft email it was purchased on, and the receipt of payment to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

SwordofWhedon

Your post reminds me of my friend Claudio from high school whose family had a tax exemption card, and a Micro Center a few miles up the road. I haven’t thought of him in many more years than I would like to admit

Good times

XBF - Tali

Hello Bcote91,

Thank you for contacting the Xbox Support forums. I understand that you are attempting to attach your Native Status card to your Xbox Live subscription. Keep in mind that we are unable to assist with any billing/personal information scenarios here on the forums, but I am happy to direct you to the proper channel.

For tax exemption, you may contact taxexmpt@microsoft.com - NOTE: The email address is missing a second "e". This is the correct spelling.

Before submitting for tax exemption, an order must have been already made and purchased. When you email, please provide proof of exempt status and ensure that the Microsoft account name and the organization name on the tax-exempt document match. The billing address must also match the physical address of the organization.

If you have additional questions, please direct them to the email address listed above and an agent will be able to assist you.

Thank you,

-Tali

Tax exemption documentation