Talking to an employee?

Discus and support Talking to an employee? in XBoX Accessibility to solve the problem; Hello, i have had trouble finding out how to talk to a REAL xbox or microsoft employee or expert. Every time i try i end up talking to a xbox gamer and... Discussion in 'XBoX Accessibility' started by ronanspin, May 13, 2020.

  1. ronanspin
    ronanspin Guest

    Talking to an employee?


    Hello, i have had trouble finding out how to talk to a REAL xbox or microsoft employee or expert. Every time i try i end up talking to a xbox gamer and not an employee/worker. Im not sure what to do and i googled it and it sent me back to talking to a
    bot, then an xbox gamer. Does anybody know how to talk to an employee?

    :)
     
    ronanspin, May 13, 2020
    #1
  2. bob bobber Win User

    Talking to an employee?

    I talked to an employee, their Alpha Home Systems subcontractor. TWICE they hung up from bad phone connections. The accent was so thick I couldn't understand them anyway, but I still was trying. And this was AFTER my original xbox issue (a piece of DLC
    was not affiliated with my account after I payed for it) was "Fixed" by Microsoft Tech Support through a series of steps they had me take, that DELETED ALL MY GAMES AND SAVES. Over 100s of GB worth.

    So as far as Microsoft goes, it's probably better that you don't get technical support. Incompetent at best, but also very harmful in my case, and then the "live" support phone calls just hang up on callers because they feel like it.
  3. trooperkrh Win User

    Talking to an employee?

    They are having so many problems. They. Dont want to talk with anybody
  4. ronanspin Win User

    Talking to an employee?

    Thank you for the help, i’m just curious at the moment of when they will fix the custom gamer pics. It has been down for so long and there was never a problem with it in the first place! Well anyway thanks for the help.
  5. Smwutches Win User

    Talking to an employee?

    Most likely the feature won't be re-enabled until things start to go back to normal. So there is no ETA on when it will be back. It's possible it could still take months.
  6. AquarrzSudnnym Win User

    Talking to an employee?

    Hi ronanspin

    There's a notification ablout gamer pics etc on XBOX support which states "
    We've temporarily turned off the ability to upload custom gamerpics, club pics, and club backgrounds."
Thema:

Talking to an employee?

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