Talk to real person

Discus and support Talk to real person in XBoX Accessibility to solve the problem; How do i speak to a real person from microsoft or xbox support. i am stuck in an endless loop. i call microsoft and it automatically says to request a... Discussion in 'XBoX Accessibility' started by Nick Thornton, Jul 24, 2022.

  1. Talk to real person


    How do i speak to a real person from microsoft or xbox support. i am stuck in an endless loop. i call microsoft and it automatically says to request a call on support.xbox.com but no matter what i enter in the contact us page it just takes me to the virtual assistant that is beyond useless and there is no option to request a call as it states on the phone and website. this could not be more frustrating as i have thousands of dollars tied up with microsoft products otherwise i would go straight to sony and not look back.

    :)
     
    Nick Thornton, Jul 24, 2022
    #1
  2. Georges C. Win User

    Talk to real person

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Nick, i'm sorry for what's going on with your account, as this forum is public viewing and unfortunately as independent consultants we don't have access there's some data and neither your account

    You were on the right page to contact support via chat, you have to go through the virtual assistant and then you will be attended by a real person.
  3. XBF Javier R Win User

    is there anyway to talk to a real person?

    Hello Fredm,

    Our suggestion is to
    Request a Callback
    from one of our Xbox Support Specialists and a live agent will reach out. Give it a shot and let us know if we can further assist with this or any other issue or inquiry!
  4. brandiesel1 Win User

    is there anyway to talk to a real person?

    You can chat with them which is just as good as talking. The wait time is usually very short.

    You can do it from the support link supplied by RandyAU93
  5. Njal the Blue Win User

    is there anyway to talk to a real person?

    You can always post your issue here too, we Ambassadors will do our best to help resolve most things.
  6. RandyAU93 Win User

    is there anyway to talk to a real person?

    Yes. Sign on at the
    Support site
    with your account. Select the issue you are having, and if prompted to talk to a virtual agent, decline it. You should get other options, such as a free callback from a live Microsoft employee or speaking in online chat with a live Microsoft
    employee.
Thema:

Talk to real person

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