Talk to an agent

Discus and support Talk to an agent in XBoX Accessibility to solve the problem; Tried to add funds to an account and it tells me to contact support 96f59870-d0eb-4b94-83a7-81b877b02fcb Discussion in 'XBoX Accessibility' started by Quez QuezLove, Feb 12, 2023.

  1. Talk to an agent


    Tried to add funds to an account and it tells me to contact support

    :)
     
    Quez QuezLove, Feb 12, 2023
    #1
  2. Smwutches Win User

    Talk to the agent

  3. AridLizard Win User

    Talk to agent

    first delete all the personal information from your post.

    anyone can read posts on these forums.

    after that, go to https://support.microsoft.com/en-us/help/12413/microsoft-account-what-is-family-group

    follow the instructions there.

    if you still need help click the Contact Us button on that page

    select Family and Online Safety as category

    select I Want to Protect My Account as topic

    click Next

    click Skip Notification

    scroll to the bottom and select Request a Call or Chat Online
  4. Georges C. Win User

    Talk to an agent

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community

    Hello Quez, to contact support you must follow the steps below.

    Go to: https://support.xbox.com/en-US/contact-us/

    See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

    If not, click on it then select the correct region that you are in.

    Check and confirm that you are within the available time of support under Contact times.

    Click Contact us

    Select the drop-down menu options that will match your concern.

    On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

    On the next page, select either Chat online or Request a call option then follow or enter the needed details.
  5. XBA_Hype Win User

    Talk to an agent

  6. XBF Leo G Win User

    Talk to agent

    Hello EaonMarigny,

    Thank you for posting on the Xbox forums. We need a little more information. Was your account's email address or password changed without your authorization? Do you have access to the security information on the account? If you do have access to your
    account's security information, we recommend
    resetting the password
    . Also, we have a support article that provides
    solutions for a compromised account
    . Be sure to let us know the results
    EaonMarigny!
Thema:

Talk to an agent

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