Talk to a real live human for a support question

1-800-4my-xbox if you're in the US/Canada

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox 360 console. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Here's how you can reach out to Xbox Support.

Xbox Live Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time. You may also check these links for reference:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37

https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

"Can't the human eye just register 60 hertz?"

The real question is - What refresh rate is real life at?

You have to use the contact form, there is no longer any direct dial. You have to be logged in to use that

Use the same account you're using here

https://support.xbox.com/en-us/contact-us/emerald

Contact Xbox Official Support at : https://support.xbox.com/en-US/contact-us

Thanks for trying to help but I just end up back here!

One of the richest companies on the planet is unable to employ humans to communicate with and sort out problems

:-(

Hello,

That is a real person. If you deny talking to the chat bot you will be able to speak with a real live person. The chat bot is there for quick trouble shooting, Or you can call 18004myxbox.

Zero