system failure in subscriptions and undue charges

BaztardCard · Nov 26, 2018

good night, 14 days ago buy a gift card xbox game pass for a month with a cost of 139 pesos and it's over because in the system says that I subscribed to a free trial of 14 days which was not so, its system not only did not meet the 30 days of subscription
for which the card was redeemed is also forcing me to enter a credit or debit card to pay a balance that appears that I have expired of that same registration which was already paid in advance for 30 days and not for 14, I have the purchase record in my account
where the amounts appear and where they were applied. I ask you attentively and respectfully to correct this error in my account in order to continue using your service since this account is the main account of one of my consoles, and it would be regrettable
if an error of your system happens this (a card of a month reduced to 14 days, an unauthorized subscription, an extra charge for a subscription, forcing me to use a card, blocking my Microsoft balance)

:)

HOLAKACExD · Nov 26, 2018

Undue charges for subscription to gold

Pay 500clp for one-month of subscription to xbox live gold, but now I get discounted of my credit card more than 10 dollars for renovation. Do not give the option to not have an automatic renewal

leribeiro19 · Nov 26, 2018

improber billing

i would like to request refound on a charge, hear an undue charge of xbox live

Puppy Fujo · Nov 26, 2018

Please contact Xbox Support and request a callback or chat with an agent if it's available at that time in your region. Use the Contact Us link at the bottom of any Xbox.com webpage. They will be able to assist you.

Puppy Fujo

Please contact Xbox Support and request a callback or chat with an agent if it's available at that time in your region. Use the Contact Us link at the bottom of any Xbox.com webpage. They will be able to assist you.

II DIDIER II

Hi JoãoSimões2.

On some occasions, banks double charge a product due to a system failure. First verify that this is the case to request a refund from the bank you use.

To check if the double charge was made by your Microsoft account, you can check it at the following link:

https://beta.support.xbox.com/help/subscriptions-billing/billing-payment-updates/check-xbox-purchase-history

ChainSmokingBob

^

He doesn't have a problem or an undue attraction to female gamers but advertising that you are female is a good way to receive even more abuse or undue attention than women already receive for playing games.

ChainSmokingBob

Absolutely appalling.

.

No undue offense, but that is absolutely horrible.

XBF Leo G

Hello MARC1O1983,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
MARC1O1983!

system failure in subscriptions and undue charges